Thai Content Moderator — Safeguard Online Communities

TELUS Digital; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

TELUS Digital is seeking a Content Moderator to maintain a safe online environment by reviewing user-generated content and enforcing guidelines. The role involves moderating text, images, and video content, with a focus on copyright compliance and timely action.

Ideal candidates will have a Vocational Certificate or higher and strong English skills (B2). New graduates are welcome, and an immediate start is a plus for a fast-paced team in the Philippines.

Qualifications

• Vocational certificate or higher in any field is required.
• Strong English communication skills (B2) are essential.
• Able to handle potentially sensitive content with tact and resilience.
• New graduates may apply and start immediately if qualified.

Responsibilities

• Review user-generated content across text, images, videos, and comments.
• Assess adherence to guidelines and remove material violating standards.
• Moderate content for short-video products ensuring safety and compliance.
• Understand policies and take swift action to address violations.
• Coordinate with supervisors to address content that breaks rules.
• Audit content before it is shared on social media platforms.
• Review and address copyright-related content and notices.

Skills

Social media literacy

Content moderation

Strong communication

English proficiency (B2)

Ability to handle sensitive content

Education

Vocational Certificate or higher in any field

New graduates welcome

Job description

TELUS Digital is seeking a Content Moderator to maintain a safe online environment by reviewing user-generated content and enforcing guidelines. The role involves moderating text, images, and video content, with a focus on copyright compliance and timely action.

Ideal candidates will have a Vocational Certificate or higher and strong English skills (B2). New graduates are welcome, and an immediate start is a plus for a fast-paced team in the Philippines.