Content Moderation

Relia Sourcing; Philippines; On-site; PHP 180,000 - 360,000; Full time

Job summary

Relia Sourcing in Pasay, Philippines is seeking a Content Moderator to review, monitor, and moderate user-generated content to ensure compliance with guidelines and laws. The role requires strong judgment and the ability to handle sensitive material with professionalism.

You will work a fixed night shift on site at Double Dragon Pasay, with English proficiency and at least 1 year of moderation experience. Join a team focused on safe, respectful communities and contribute to moderation processes

Qualifications

• 1+ year experience in Content Moderation.
• High school diploma or equivalent.
• Able to work fixed night shift.
• Willing to work in Double Dragon Pasay.
• Good command of the English language.

Responsibilities

• Monitor and review user-generated content across platforms to ensure adherence to guidelines.
• Remove or report content violating policies (spam, hate speech, graphic violence, nudity, harassment).
• Escalate complex or sensitive cases to internal teams.
• Provide feedback to improve moderation processes and guidelines.
• Maintain accurate records of moderation actions.
• Collaborate with Trust & Safety, Legal, and Customer Support.

Skills

Content moderation

English proficiency

Education

High school diploma

Job description

Job Summary:

Content Moderator will be responsible for reviewing, monitoring, and moderating usergenerated content to ensure it aligns with our community guidelines and legal standards. This role plays a crucial part in maintaining a safe, respectful, and engaging environment for our users by identifying and removing inappropriate or harmful content. The ideal candidate has strong analytical skills, excellent judgment, and the ability to handle sensitive material with professionalism.

Key Responsibilities:

• Monitor and review user-generated content (text, images, video, etc.) across platforms to ensure it adheres to company guidelines.
• Remove or report content that violates policies, including but not limited to spam, hate speech, graphic violence, nudity, and harassment.
• Escalate complex or sensitive cases to the appropriate internal teams.
• Provide feedback and suggestions to improve moderation processes and community guidelines.
• Maintain accurate and detailed records of actions taken during moderation.
• Collaborate with cross-functional teams including Trust & Safety, Legal, and Customer Support.

Qualifications:

• Must have at least 1 year experience with Content Moderation
• At least High school graduate or Senior HS graduate
• Amenable to work on a fixed night shift schedule
• Willing to work in Double Dragon Pasay
• Good command of the English languag