Community Engagement & Campaign Ops Specialist

IGO Digital Technology Inc.; Philippines; On-site; PHP 360,000 - 540,000; Full time

Job summary

IGO Digital Technology Inc. is seeking a Community & Content Specialist to drive CasinoPH community engagement and content strategy. You will manage day-to-day conversations, write compelling copy, and create simple visuals to support campaigns and product launches.

You will monitor sentiment, plan content calendars, and collaborate with product, marketing, and design teams to ensure on-brand execution across channels.

Qualifications

• Strong content ideation to create engaging, audience-relevant concepts.
• Clear, concise copywriting for campaign and community content.
• Experience in managing online communities or social pages.
• Understanding of engagement dynamics and online conversations.
• Basic design skills with Canva, Photoshop, or Figma.
• Ability to create simple posters, banners, and graphics.
• Data-driven mindset to review performance and adapt content.
• Excellent task execution from planning to delivery.
• Organized with content calendars and campaign schedules.
• Collaborative approach with product, marketing, design, growth, and support teams.

Responsibilities

• Manage day-to-day engagement across CasinoPH community channels such as Telegram, Facebook, Viber, and related platforms.
• Build an active, positive community by encouraging conversations and driving participation.
• Monitor sentiment, user feedback, and recurring concerns for improvements.
• Escalate product, payment, support, or trust issues to internal teams as needed.
• Maintain community standards and ensure discussions stay safe and on-brand.
• Develop and maintain a content calendar aligned with launches and campaigns.
• Plan and execute content ideas including posts, topics, polls, games, and announcements.
• Write clear, concise copies for social posts, updates, and promotional materials.
• Create basic visuals such as posters, banners, and campaign graphics.
• Track metrics like engagement, reach, clicks, and community growth.

Skills

Content Ideation

Copywriting

Community Management

Engagement Strategy

Analytics & Data

Content Calendar

Visual Design Basics

Cross-functional Collaboration

Attention to Detail

Fast Learner

Canva

Photoshop

Figma

Tools

Canva

Photoshop

Figma

Job description

IGO Digital Technology Inc. is seeking a Community & Content Specialist to drive CasinoPH community engagement and content strategy. You will manage day-to-day conversations, write compelling copy, and create simple visuals to support campaigns and product launches.

You will monitor sentiment, plan content calendars, and collaborate with product, marketing, and design teams to ensure on-brand execution across channels.