Communications Analyst

Global Roles; Manila, Hinoba-an; On-site; PHP 900,000 - 1,350,000; Full time

Job summary

Asian Development Bank seeks a Communications Analyst to support the management and continual improvement of its web infrastructure, including adb.org and other digital platforms. The role involves assessing content against business needs and user requirements, and recommending improvements for content effectiveness and user experience.

The incumbent will develop content standards, perform audits, and collaborate with internal teams to translate requirements into effective web content and

Qualifications

• Bachelor’s degree or higher in a related field.
• Minimum 5 years in digital communications; international agencies preferred.
• Experience editing print and web publications.
• Strong understanding of SEO and metadata management.
• Proficient in common software and IT tools.
• Excellent written and spoken communication.
• Ability to liaise across cultures and departments.
• Data visualization and graphic design skills are a plus.
• Experience with Drupal CMS, SharePoint, and taxonomy management systems is an asset.

Responsibilities

• Assess content requests and recommend web solutions per standards.
• Analyze content, usage, and performance data to identify issues.
• Conduct content audits to improve quality, relevance, accessibility, consistency, and UX.
• Collaborate with internal clients and technical teams to translate requirements into content solutions.
• Support complex web requests and coordinate with technical teams.
• Advise internal clients on web content standards and publishing requirements.
• Coordinate publication of project and Board documents and other content.
• Contribute to web content standards, procedures, and tools.
• Oversee web publishing consultants and service providers.
• Develop and maintain responsive pages for mobile, tablet, and desktop.

Skills

Digital Communications

Information Systems Management

Editing Print Publications

Editing Web Publications

Search Engine Optimization

Metadata Management

Standard Software Proficiency

Oral Communication

Written Communication

Cross-cultural Liaison

Data Visualization

Graphic Design

WordPress CMS

SharePoint Development

Document Management

Taxonomy Management Systems

Web Infrastructure Management

Web Content Assessment

Web Performance Analysis

User Experience Enhancement

Education

Bachelor’s degree in Digital Communications, Information Systems Management, Computer Science or related fields

Tools

Drupal CMS

SharePoint

Taxonomy Management Systems

Job description

The Communications Analyst supports the management and continuous improvement of ADB's web infrastructure, including adb.org and other digital platforms. The role involves assessing web content and business requirements, analyzing web performance and user needs, and recommending improvements to enhance digital content effectiveness and user experience.

Responsibilities

• Assess web content requests and business requirements and recommend appropriate content and web solutions in accordance with established standards and guidelines.
• Analyze web content, structure, usage, and performance data to identify issues and opportunities for improvement.
• Conduct content audits and recommend actions to improve content quality, relevance, accessibility, consistency, and user experience.
• Work with internal clients and relevant technical teams to translate business requirements into appropriate web content and structural solutions.
• Support the assessment and implementation of more complex web requests, including identifying content, functional, or structural implications and coordinating with relevant technical teams.
• Provide advice to internal clients on web content standards, digital publishing requirements, and effective presentation of content.
• Coordinate the publication and disclosure of required project and Board documents and other web content, as needed.
• Contribute to the development and improvement of web content standards, procedures, guidance, and tools.
• Support the management of web publishing consultants, contractors, and service providers, including recruitment, onboarding, performance monitoring, and quality assurance.
• Develop and maintain responsive web pages that optimize user experience across mobile, tablet, and desktop devices.
• Perform other related tasks assigned by the Director, DCID and reflected in the workplan.

Requirements

• Bachelor’s degree preferably in Digital Communications, Information Systems Management, Computer Science or related fields.
• At least 5 years’ experience in the field of digital communications; related experience in international agencies is preferred.
• Experience in editing print and web-based publication.
• A good understanding and hands‑on experience in Search Engine Optimization and metadata management.
• Proficiency in standard software programs and information technologies.
• Excellent oral and written communications skills.
• Able to liaise and work effectively with staff from different cultures and countries within and in other departments.
• Data visualization and graphic design skills are an asset.
• Experience with Drupal CMS, SharePoint, document or taxonomy management systems is an asset.

Skills

• Digital Communications
• Information Systems Management
• Editing Print Publications
• Editing Web Publications
• Search Engine Optimization
• Metadata Management
• Standard Software Proficiency
• Oral Communication
• Written Communication
• Cross-cultural Liaison
• Data Visualization
• Graphic Design
• WordPress CMS
• SharePoint Development
• Document Management
• Taxonomy Management Systems
• Web Infrastructure Management
• Web Content Assessment
• Web Performance Analysis
• User Experience Enhancement

Languages

English