Communications Analyst

Asian Development Bank (ADB); Mandaluyong; On-site; PHP 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Retirement plan

Medical and health benefits

Paid leave (including parental)

Life and other insurance plans

Staff development

Job summary

The Asian Development Bank in Manila, Philippines, seeks a Communications Analyst to manage and improve DOCK’s web infrastructure, including adb.org and Development Asia. You will analyze content, performance data, and user needs to enhance usability and quality of digital content.

Reporting to the Infrastructure and Dissemination Division, you will coordinate content publications, support web publishing consultants, and develop responsive pages for mobile, tablet, and desktop.

Qualifications

• Bachelor’s degree preferably in Digital Communications, Information Systems Management, Computer Science or related fields.
• At least 5 years’ experience in the field of digital communications; related experience in international agencies is preferred.
• Experience in editing print and web-based publication.
• A good understanding and hands-on experience in Search Engine Optimization and metadata management.
• Proficiency in standard software programs and information technologies.
• Excellent oral and written communications skills.
• Able to liaise and work effectively with staff from different cultures and countries within and in other departments.
• Data visualization and graphic design skills are an asset.
• Experience with Drupal CMS, SharePoint, document or taxonomy management systems is an asset.

Responsibilities

• Assess web content requests and business requirements and recommend appropriate content and web solutions in accordance with established standards and guidelines.
• Analyze web content, structure, usage, and performance data to identify issues and opportunities for improvement.
• Conduct content audits and recommend actions to improve content quality, relevance, accessibility, consistency, and user experience.
• Work with internal clients and relevant technical teams to translate business requirements into appropriate web content and structural solutions.
• Support the assessment and implementation of more complex web requests, including identifying content, functional, or structural implications and coordinating with relevant technical teams.
• Provide advice to internal clients on web content standards, digital publishing requirements, and effective presentation of content.
• Coordinate the publication and disclosure of required project and Board documents and other web content, as needed.
• Contribute to the development and improvement of web content standards, procedures, guidance, and tools.
• Support the management of web publishing consultants, contractors, and service providers, including recruitment, onboarding, performance monitoring, and quality assurance.
• Develop and maintain responsive web pages that optimize user experience across mobile, tablet, and desktop devices.
• Perform other related tasks assigned by the Director, DCID and reflected in the workplan.

Skills

Digital communications

Information systems management

Computer science

Content management

SEO

Metadata management

Excellent communication

Intercultural liaison

Data visualization

Education

Bachelor’s degree in Digital Communications / Information Systems Management / Computer Science or related field

Tools

Drupal CMS

SharePoint

Taxonomy management systems

Job description

Job Description - Communications Analyst (26883)

Join Our Mission to Foster Prosperity in Asia

Are you ready to make a difference in the future of Asia and the Pacific and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in Asia and the Pacific.

Organizational Setting and Reporting Relationship

The position of Communications Analyst is assigned to the Infrastructure and Dissemination Division (DCID) within the Department of Communications and Knowledge Management (DOCK). You will be based at our Headquarters in Manila, Philippines.

You will report to the designated Technical International Staff and/or Officer.

Your role

As a Communications Analyst, you will support the management and continuous improvement of DOCK-led web infrastructure, including adb.org, the Asian Development Blog, and Development Asia. You will assess web content and business requirements, analyze web performance and user needs, and provide recommendations to improve the effectiveness, usability, and quality of ADB’s digital content.

You will:

• Assess web content requests and business requirements and recommend appropriate content and web solutions in accordance with established standards and guidelines.
• Analyze web content, structure, usage, and performance data to identify issues and opportunities for improvement.
• Conduct content audits and recommend actions to improve content quality, relevance, accessibility, consistency, and user experience.
• Work with internal clients and relevant technical teams to translate business requirements into appropriate web content and structural solutions.
• Support the assessment and implementation of more complex web requests, including identifying content, functional, or structural implications and coordinating with relevant technical teams.
• Provide advice to internal clients on web content standards, digital publishing requirements, and effective presentation of content.
• Coordinate the publication and disclosure of required project and Board documents and other web content, as needed.
• Contribute to the development and improvement of web content standards, procedures, guidance, and tools.
• Support the management of web publishing consultants, contractors, and service providers, including recruitment, onboarding, performance monitoring, and quality assurance.
• Develop and maintain responsive web pages that optimize user experience across mobile, tablet, and desktop devices.
• Perform other related tasks assigned by the Director, DCID and reflected in the workplan.

You will need

• Bachelor’s degree preferably in Digital Communications, Information Systems Management, Computer Science or related fields.
• At least 5 years’ experience in the field of digital communications; related experience in international agencies is preferred.
• Experience in editing print and web-based publication.
• A good understanding and hands-on experience in Search Engine Optimization and metadata management.
• Proficiency in standard software programs and information technologies.
• Excellent oral and written communications skills.
• Able to liaise and work effectively with staff from different cultures and countries within and in other departments.
• Data visualization and graphic design skills are an asset.
• Experience with Drupal CMS, SharePoint, document or taxonomy management systems is an asset.

Please refer to thelinkfor ADB Competency Framework for TL3

Benefits

• Retirement plan
• Medical and health benefits
• Paid leave (including parental)
• Life and other insurance plans
• Staff development

Additional Information

This appointment is open to internal and external applicants.

This is a fixed-term appointment for an initial fixed period of 3 years. At the end of the initial period, this appointment may, at the option of ADB, be extended once for up to 2 years, converted to a regular appointment, or ended on its expiration date. This decision will be made in the overall interest of ADB that: (a) it will require Staff’s particular blend of skills and experience in the foreseeable future; and (b) Staff’s performance is satisfactory and they are suitable for further employment.

About Us

ADB is a leading multilateral development bank supporting inclusive, resilient, and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together, ADB harnesses innovative financial tools and strategic partnerships to transform lives, build quality infrastructure, and safeguard our planet. Founded in 1966, ADB is headquartered in Manila and owned by 69 members-50 from the region.

ADB only hires nationals of its 69 members.

To view ADB Organizational Chart, please click here.

ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.

Visit ADB Careers FAQ for more information.

:Asian Development Bank Headquarters-Philippines-Manila

Department:Department of Communications and Knowledge Management

Division:Infrastructure and Dissemination Division

Staff Category:Technical Local - HQ

Position Level:TL3