Commercial Team Administrator

Performance Property; Pampanga; On-site; PHP 279,000 - 424,000; Full time

Job summary

Performance Property is seeking a highly organised Commercial Team Administrator to support Advisory, Transaction Management, and Property/Asset Management services. You will handle CRM data, contracts, and client onboarding, coordinating with solicitors, brokers, and managers to ensure smooth operations.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks, deadlines, and documents efficiently.

Qualifications

• Previous administration, sales support, or client service experience.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Proficiency in CRM systems and Google Workspace.
• Strong written and verbal communication skills.
• Ability to follow processes and maintain compliance.
• Proactive, reliable, and able to work independently.
• Positive attitude with a strong customer service focus.

Responsibilities

• Maintain accurate Client Account and Contact records in the CRM.
• Conduct CRM audits and follow up on incomplete records.
• Maintain Commercial Deal and Property dashboards.
• Assist with quotes, proposals, and invoicing in the CRM.
• Monitor billing and invoice payments, providing weekly updates.
• Prepare and issue correspondence and standard documentation.
• Upload executed contracts and compliance documents to client files and CRM.
• Track outstanding documents and escalate as needed.
• Create and maintain tasks and milestones through the CRM.
• Schedule reminders for critical dates and deadlines.
• Coordinate handover between Property Management and Transaction teams.
• Arrange introductions and coordinate appointments with solicitors, finance brokers, inspectors, property managers, and agents.
• Follow up stakeholders for updates and documentation.
• Send client communications and progress updates.
• Assist with onboarding, handover, and property manager introductions.
• Monitor deposit due dates, finance milestones, and contract conditions.
• Coordinate pre-settlement inspections and obtain settlement confirmations.
• Complete final file compliance checks.
• Support meetings, key registers, and insurance tracking.
• Assist entering properties, leases, and lease assignments into PM software.
• Help compile monthly landlord reports and marketing materials.

Skills

CRM management

Contract administration

Purchase coordination

Stakeholder liaison

Client support

Attention to detail

Google Workspace

Tools

CRM systems

Google Workspace

Job description

We're looking for a highly organised Commercial Team Administrator to support our Commercial team across Advisory, Transaction Management, and Property/Asset Management services. This is a varied role spanning CRM management, contract administration, purchase process coordination, stakeholder liaison, and client support — ideal for someone who thrives on structure, follow-through, and juggling multiple moving parts.

Key Responsibilities

CRM & Data Management

• Maintain accurate Client Account and Contact records in the CRM

• Conduct CRM audits and follow up on incomplete records

• Maintain Commercial Deal and Property dashboards

• Assist with quotes, proposals, and invoicing in the CRM

• Monitor billing and invoice payments, providing weekly updates

Contract & Document Administration

• Prepare and issue correspondence and standard documentation

• Upload executed contracts and compliance documents to client files and CRM

• Track outstanding documents and ___escalate as needed___

Purchase Process Coordination

• Create and maintain tasks and milestones through the CRM

• Schedule reminders for critical dates and deadlines

• Coordinate handover between Property Management and Transaction teams

Stakeholder Coordination

• Arrange introductions and coordinate appointments with solicitors, finance brokers, inspectors, property managers, and agents

• Follow up stakeholders for updates and documentation

Client Support

• Send client communications and progress updates

• Assist with onboarding, handover, and property manager introductions

Settlement & Compliance Support

• Monitor deposit due dates, finance milestones, and contract conditions

• Coordinate pre-settlement inspections and obtain settlement confirmations

• Complete final file compliance checks

Property Management Support

• Support meetings, key registers, and insurance tracking

• Assist entering properties, leases, and lease assignments into PM software

• Help compile monthly landlord reports and marketing materials

What We’re Looking For

• Previous administration, sales support, or client service experience

• Strong attention to detail and accuracy

• Excellent organisational and time management skills

• Proficiency in CRM systems and Google Workspace

• Strong written and verbal communication skills

• Ability to follow processes and maintain compliance

• Proactive, reliable, and able to work independently

• Positive attitude with a strong customer service focus