Commercial Strategy Associate Fulfillment Cross-Border

Shopee; Manila; Sur place; PHP 900 000 - 1 800 000; Plein temps

Résumé du poste

Shopee is seeking a driven Business Performance Manager in Manila to own LFF commercial performance, set monthly targets, and drive growth across seller programs and FBS acquisitions. The role requires strong analytics, cross-functional collaboration, and PM skills to translate topline goals into actionable plans.

You will monitor performance, optimize pricing and incentives, and partner with regional teams to align priorities. English fluency and a data-driven mindset are essential for success.

Qualifications

• Bachelor's degree or above in any major.
• Fluent in English communication.
• Strong analytical thinking and self-driven, results-oriented mindset.
• 3–5+ years in internet/e-commerce with relevant project management experience.

Responsabilités

• Own overall LFF commercial performance (ADO, ADGMV, PC2%).
• Monitor weekly and monthly performance; identify growth levers.
• Drive corrective actions for underperformance across clusters.
• Lead monthly target setting aligned with company OKRs.
• Translate topline targets into actionable plans across seller segments and programs.
• Track target achievement and ensure accountability across stakeholders.
• Drive acquisition strategy for Fulfilled by Shopee (FBS) sellers.
• Identify high-potential sellers for onboarding into FBS.
• Partner with clusters and Scommerce teams to scale acquisition funnel.
• Design and manage seller programs; refine mechanics based on performance data.
• Own WH rate card strategy; benchmark and analyze costs.
• Own LFF commercial P&L; monitor cost drivers and drive margin improvements.

Connaissances

Fluent in English

Analytical skills

Project management

Communication & collaboration

Formation

Bachelor's degree

Description du poste

Job Description

Business Performance Management

• Own overall LFF commercial performance (ADO, ADGMV, PC2%)
• Monitor weekly/monthly performance and identify growth levers
• Drive corrective actions for underperformance across clusters

Target Setting & Planning

• Lead target setting exercises (monthly) aligned with company OKRs
• Translate topline targets into actionable plans across seller segments and programs
• Track target achievement and ensure accountability across stakeholders

FBS Seller Acquisition

• Drive and support acquisition strategy for Fulfilled by Shopee (FBS) sellers
• Identify high-potential sellers for onboarding into FBS
• Partner with clusters and Scommerce teams to scale acquisition funnel

Seller Programs & Incentives

• Design and manage seller programs
• Ensure program effectiveness in driving seller growth and retention
• Continuously refine mechanics based on performance data

Warehouse Rate Cards & Pricing

• Own WH rate card strategy to balance competitiveness and profitability
• Conduct benchmarking and cost analysis
• Align pricing with seller segments and business objectives

P&L Management

• Own LFF commercial P&L
• Monitor cost drivers (logistics, incentives, warehousing)
• Drive initiatives to improve margins and operational efficiency

Stakeholder Management

• Act as key PIC for commercial-related queries and escalations, ensuring end-to-end resolution across teams.
• Proactively engage stakeholders across LFF Commercial, Regional LFF, and Scommerce Commercial teams to align on priorities and execution plans.
• Represent the team in weekly/monthly business reviews and cross-functional operational syncs.
• Ensure alignment and follow-through on key initiatives and performance commitments.

Requirements

• Bachelor's degree or above, any major.
• Fluent in English communication.
• Strong logical thinking, analytical skills, self-driven, and result-oriented.
• Communication and collaboration skills: Efficient communication and effective advancement of cross-team collaboration.
• Project management: Strong data analysis ability, capable of independently deconstructing business goals and producing feasible solutions.
• 3 to 5 years or more of experience in the internet or e-commerce industry, with relevant project management experience