Special Projects Specialist, SBS Business Development

Shopee Philippines Inc.; Mandaluyong; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Shopee Philippines Inc. is seeking a Special Project Specialist for the FBS program. The role supports strategic initiatives, drives profitability, and focuses on high-impact projects, process improvements, and P&L management to strengthen FBS operations and seller experience.

You will lead cross-functional projects with Seller Ops, Logistics, BD, Finance and Tech, develop dashboards and KPIs, analyze seller data for adoption and retention, and explore growth opportunities to scale the program.

Qualifications

• Bachelor’s degree or higher in business, finance, economics, engineering, or related field.
• MBA is a plus for advanced roles.
• Experience in project management, strategy, operations, or financial analysis.

Responsibilities

• Strategy & Project Management: Support program lead in strategic planning and execution of key FBS initiatives.
• P&L Monitoring & Financial Analysis: Track and analyze P&L performance, ensuring revenue growth and cost efficiency.
• Performance Monitoring & Growth: Develop dashboards and reports to track FBS performance and KPIs.
• Identify and drive process improvements to enhance seller experience and operational efficiency.

Skills

Analytical skills

Cross-functional collaboration

Stakeholder management

Problem-solving

Detail-oriented

Adaptability

Ownership

Education

Bachelor’s degree in Business, Finance, Economics, Engineering, or related field

MBA

Tools

Excel

SQL

BI tools

Job description

We are looking for a Special Project Specialist for Fulfillment by Shopee (FBS) program. The candidate will support the FBS team in driving strategic initiatives, optimizing performance, and ensuring long-term profitability. This role will focus on high-impact projects, process improvements, and P&L management to enhance FBS operations, seller experience, and financial sustainability.

Strategy & Project Management

• Support the program lead in strategic planning and execution of key FBS initiatives.

• Identify and drive process improvements to enhance seller experience and operational efficiency.

• Manage cross-functional projects with internal teams (Seller Ops, Logistics, BD, Finance, Tech) to improve program performance.

P&L Monitoring & Financial Analysis

• Track and analyze P&L performance, ensuring revenue growth and cost efficiency.

• Monitor key financial metrics to maintain profitability.

• Provide financial projections and cost optimization strategies to improve long-term sustainability.

Performance Monitoring & Growth

• Develop dashboards and reports to track FBS performance and key KPIs.

• Analyze seller data to improve adoption, retention, and conversion rates.

• Explore new growth opportunities, pricing models, and operational enhancements to drive scalability.

Qualifications:

• Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field. An MBA is a plus

• 4+ years of experience in project management, strategy, operations, or financial analysis (e-commerce, logistics, or supply chain experience is a plus).

• Strong financial acumen, with experience in P&L management, cost optimization, and forecasting.

• Excellent analytical skills, with proficiency in Excel, SQL, or BI tools for data-driven decision-making.

• Strong automation skills, with the ability to develop, implement, and maintain automated solutions that streamline processes, reduce manual work, and improve operational efficiency.

• Strong problem-solving skills with a structured approach to tackling challenges.

• Ability to manage cross-functional stakeholders and drive alignment across teams.

• Highly adaptable, detail-oriented, and able to handle multiple projects in a fast-paced environment.

• Strong sense of ownership and accountability in driving results.