Commercial Services Supervisor (Commercial Analyst)

Fly Ace Corporation; Pasay; On-site; PHP 500,000 - 700,000; Full time

Job summary

Fly Ace Corporation in Pasay City, Metro Manila, seeks a Commercial Services Supervisor to oversee and coordinate our commercial services operations. You will lead a team, ensure seamless service delivery, and drive performance to meet targets while supporting trade marketing initiatives.

3–5 years of supervisory experience, strong leadership, and excellent English communication are essential. This full-time role offers growth, competitive remuneration, and a collaborative workplace.

Qualifications

• 3–5 years of supervisory or team management experience in commercial services or related field.
• Strong understanding of trade marketing principles and commercial service operations.
• Excellent leadership and interpersonal skills with the ability to motivate and develop team members.
• Proven track record of managing multiple priorities and meeting operational targets.

Responsibilities

• Supervise and manage commercial services operations, ensuring adherence to company standards.
• Coordinate and oversee daily service delivery activities and ensure timely completion of all tasks.
• Lead, mentor, and motivate the commercial services team to achieve performance targets and maintain service excellence.
• Monitor team performance metrics and provide regular feedback to drive continuous improvement.
• Liaise with clients and internal stakeholders to address service requirements and resolve any issues promptly.
• Maintain accurate records and documentation related to service delivery and team activities.
• Develop and implement processes to optimize operational efficiency and reduce costs.
• Support the development and execution of trade marketing initiatives that align with commercial objectives.
• Report on key performance indicators and provide recommendations for process enhancements.

Skills

Team management

Trade marketing

Leadership

Communication

Organizational skills

Problem solving

MS Office

English proficiency

Independent / collaborative

Flexibility

Philippines market experience

Education

Bachelor's degree in related field

Tools

MS Office

Job description

About us

Fly Ace Corporation is a dynamic and innovative company operating within the Trade Marketing sector. We are committed to delivering exceptional commercial services and building strong partnerships with our clients. Our company culture emphasize collaboration, excellence, and continuous improvement. We take pride in our ability to adapt to market demands whilst maintaining the highest standards of professionalism and service quality.

About the role

We are seeking a Commercial Services Supervisor to join Fly Ace Corporation in Pasay City, Metro Manila. This is a full-time position that plays a crucial role in overseeing and coordinating commercial services operations. As Commercial Services Supervisor, you will be responsible for ensuring seamless service delivery, managing team performance, and driving operational excellence within the commercial services division. This position is integral to supporting our trade marketing objectives and maintaining client satisfaction at the highest level.

Key responsibilities

• Supervise and manage commercial services operations, ensuring adherence to company standards
• Coordinate and oversee daily service delivery activities and ensure timely completion of all tasks
• Lead, mentor, and motivate the commercial services team to achieve performance targets and maintain service excellence
• Monitor team performance metrics and provide regular feedback to drive continuous improvement
• Liaise with clients and internal stakeholders to address service requirements and resolve any issues promptly
• Maintain accurate records and documentation related to service delivery and team activities
• Develop and implement processes to optimize operational efficiency and reduce costs
• Support the development and execution of trade marketing initiatives that align with commercial objectives
• Report on key performance indicators and provide recommendations for process enhancements

What we’re looking for

• 3-5 years of supervisory or team management experience, preferably in commercial services or a related field
• Strong understanding of trade marketing principles and commercial service operations
• Excellent leadership and interpersonal skills with the ability to motivate and develop team members
• Proven track record of managing multiple priorities and meeting operational targets
• Strong communication skills, both written and verbal, with proficiency in English
• Solid organizational and problem‑solving abilities with attention to detail
• Proficiency in using relevant software systems and Microsoft Office applications
• Ability to work independently and collaboratively within a team environment
• Flexibility and adaptability to changing business requirements
• Preferably, experience in the Philippines market or with regional operations is advantageous

What we offer

At Fly Ace Corporation, we are committed to supporting the professional growth and wellbeing of our employees. We offer competitive remuneration, opportunities for career development, and a supportive work environment. We provide comprehensive benefits including statutory contributions, healthcare support, and performance incentives. We recognize the importance of work‑life balance and aim to create a workplace where talented individuals can thrive. Our company values your contributions and is committed to fostering an inclusive and collaborative workplace culture where innovation and excellence are encouraged.