Commercial Lines Service & Data Accuracy Specialist

Aereach Strategic Partners

Cebu City

In loco

PHP 300.000 - 420.000

Tempo pieno

32 ore fa

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Descrizione del lavoro

Aereach Strategic Partners in Cebu City, Philippines seeks a Service Processing Specialist, Commercial Lines Support to provide day-to-day back-office support for commercial lines account managers. You will manage certificate requests, policy checks, precise data entry, and time-sensitive follow-ups including audits and cancellation prevention.

This role reduces administrative workload so U.S.-based CSRs and account managers can focus on client conversations and higher-value work, while

Competenze

Strong attention to detail and process discipline.
Clear written communication and consistent use of templates.
Self-starter who can learn workflows quickly and ask clarifying questions when needed.
Comfort managing shared inboxes and task queues.
Ability to manage deadlines and repetitive follow ups without dropping items.

Mansioni

Certificate of Insurance Support: triage requests, verify insured/holder, and template generation or carrier requests.
Policy Checking and Data Accuracy: verify policy details and update data in agency system for renewals, changes, and endorsements.
Audits and Compliance Follow Up: track audits, follow up with insureds/carriers, monitor cancellation warnings.
Cancellations and Non-Pay Prevention: monitor non-pay notices, send reminders, document actions.
Inbox Management and Workflow Support: sort/routing, flag for U.S. team review, use templates, maintain activity notes.
Claims Status Support, If Assigned: send status requests and record responses in system.