Commercial Area Manager: Tenant Relations & Operations

SM Supermalls; Mandaluyong; On-site; PHP 335,000 - 502,000; Full time

Job summary

SM Supermalls in Mandaluyong is seeking a hands-on Property/Commercial Area Manager to supervise maintenance services, oversee housekeeping, safety, and tenant relations for the commercial area. You will coordinate with property managers and tenants, monitor utilities, and ensure compliance with safety and housekeeping standards.

The role requires at least 2 years in property or related settings, a college degree (preferably HRM/engineering/management), and proficiency with Microsoft Office.

Qualifications

• At least 2 years’ experience in property, hotel, or restaurant setting, property management, or tenant relations.
• Technical or engineering background is a plus.
• College graduate (preferably HRM, management or engineering course).
• Knowledgeable in Microsoft applications, good in oral and written skills.
• Can perform with minimum supervision.
• Willing to work on flexible schedule.

Responsibilities

• Housekeeping & sanitation of the property by scheduling, arranging and confirming the implementation of housekeeping activities of the entire property; primarily, common areas, perimeter, administrative office, employee and customer facility, engineering facility and other non-leasable areas.
• Facility management of building premises by conducting physical and visual checks on the condition of the building facilities.
• Safety and security by performing safety audits according to property safety standards, ensuring safety of the customer and tenants and acts as the Safety Officer of the commercial area.
• Coordination and compliance with LGU on possible events requested inside the property and complying on requirement and reports needed by third party contractor (BDOI, etc).
• To check, monitor and study utilities consumption of tenants.
• Agency personnel supervision by meeting with agencies regarding property updates and concern; Review Agency work schedule and overtime time keeping forms; Ensure quality work is being rendered by the agencies
• Handling the Facebook page of the assigned property / commercial property
• Construction management by conducting of precon meeting and do turnover of area; ensure timely submission and processing of pre-con requirements; Check construction progress of tenants; Conduct inspections and ensure compliance to construction guidelines
• Pre-opening management by conducting house rules meeting; ensure submission of pre-opening requirements
• Accounts management by running monthly AUR; Collection of accounts and monitoring; Implement cashier posting, if needed; and, Endorsement of accounts to Leasing or Legal for collection, if needed.
• Billing management by encoding and billing of chilled water charges and oversee timely billing and encoding of other charges
• Oversee compliance of tenants for POS and CCTV installations, etc) and ensure Property housekeeping standards are met
• Attend to operational concerns of tenants with the commercial area

Skills

Property management

Tenant relations

Communication skills

Flexibility

Independent work

Education

College graduate (HRM/management/engineering)

Tools

Microsoft Office

Job description

SM Supermalls in Mandaluyong is seeking a hands-on Property/Commercial Area Manager to supervise maintenance services, oversee housekeeping, safety, and tenant relations for the commercial area. You will coordinate with property managers and tenants, monitor utilities, and ensure compliance with safety and housekeeping standards.

The role requires at least 2 years in property or related settings, a college degree (preferably HRM/engineering/management), and proficiency with Microsoft Office.