Commerce Marketing Operations Specialist

Awesome CX; Philippines; On-site; PHP 1,842,751 - 3,071,253; Full time

Job summary

Awesome CX in the Philippines is seeking a Commerce Marketing Operations Specialist to ensure seamless day-to-day campaign operations. This role involves executing marketing updates across the IPSY site, managing campaign logistics, and coordinating with internal teams. The ideal candidate will have extensive CRM experience in eCommerce settings and be skilled in using marketing platforms. The emphasis on detail orientation and adaptability is crucial for success in this dynamic environment.

Qualifications

• 24 years of marketing operations or CRM experience in eCommerce or subscription businesses.
• Experienced in executing and QAing email, SMS, and app push campaigns.
• Familiar with CMS tools and project-management platforms.

Responsibilities

• Execute onsite marketing updates across IPSY site properties.
• Coordinate with internal stakeholders for campaign updates.
• Manage campaign execution, manual updates, QA, and monitoring.

Skills

Marketing operations

CRM experience

Email campaign execution

Audience segmentation

Detail-oriented

Adaptability

Tools

Jira

Monday.com

Google Suite

Iterable

Braze

Salesforce Marketing Cloud

Job description

Commerce Marketing Operations Specialist (BPO)

Awesome CX by Transcom is looking for talented individuals to join the Davao site. This role is instrumental in ensuring seamless day‑to‑day campaign operations during a critical migration period.

Key Responsibilities

• Execute onsite marketing updates including banners, navigation, marketing cards, and interstitials across IPSY site properties.
• Coordinate with internal stakeholders to ensure timely and accurate implementation of campaign‑related content updates.
• Manage campaign execution, manual updates, QA, troubleshooting, and monitoring for site marketing initiatives.
• Maintain marketing calendars and manage operational tickets using Jira, Monday.com, or Google Suite.
• Set up, QA, schedule, and deploy email, app push, and SMS campaigns through Iterable and other lifecycle marketing channels.
• Build and manage audience segmentation to support targeted campaign execution and eCommerce sales initiatives.
• Provide operational support during platform migrations, including post‑launch monitoring, troubleshooting, and performance reporting.

What We Are Looking For

• 24 years of marketing operations or CRM experience in eCommerce or subscription businesses, using ESP platforms (Iterable, Braze, or Salesforce Marketing Cloud).
• Experienced in executing and QAing email, SMS, and app push campaigns, including segmentation and audience targeting.
• Familiar with CMS tools, site content updates, and project‑management platforms like Jira, Monday.com, and Google Suite.
• Detail‑oriented, adaptable, and committed to accurate, on‑time campaign execution in fast‑paced environments.