Collector

Keycars SM Eco; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading automotive service provider in Davao del Sur is seeking a Debt Recovery Specialist to manage customer communications and collect overdue payments. The ideal candidate will demonstrate strong communication and problem-solving skills, while maintaining professionalism. Responsibilities include engaging with customers to negotiate payment arrangements and tracking collection activities. Competitive compensation and opportunities to grow within the company are available.

Qualifications

• Ability to effectively negotiate and communicate with customers.
• Capable of assessing financial situations and offering payment solutions.
• Ability to manage multiple accounts and track payment progress.

Responsibilities

• Contact customers to collect overdue payments.
• Handle inbound and outbound calls professionally.
• Track and report on collection progress and update account statuses.

Skills

Strong Communication Skills

Problem-Solving Abilities

Attention to Detail

Organizational Skills

Job description

Job Description

• Debt Recovery: Contact customers to collect overdue payments, negotiate payment arrangements, and maintain accurate records of all interactions.
• Customer Communication: Handle inbound and outbound calls professionally, addressing any disputes or issues while maintaining a positive customer relationship.
• Reporting & Documentation: Track and report on collection progress, update account statuses, and escalate cases when necessary for further action.
• Strong Communication Skills: Ability to effectively negotiate and communicate with customers, handle objections, and maintain professionalism in all interactions.
• Problem-Solving Abilities: Capable of assessing financial situations, offering payment solutions, and resolving disputes efficiently.
• Attention to Detail & Organizational Skills: Ability to manage multiple accounts, track payment progress, and maintain accurate records of collection activities.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

Tips: Some of our features may not work properly on your device.