Collections Specialist – Payments & Disputes

Private Advertiser; Manila; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Onsite work

Job summary

Private Advertiser is seeking a collections associate in Manila to follow up on overdue payments, monitor customer accounts, and process payments accurately. The role requires handling payment discrepancies and negotiating reasonable arrangements while maintaining detailed records and reports.

Excellent communication in English and Filipino is essential. The candidate should be trustworthy, detail-oriented, and able to work onsite Monday to Friday in a collaborative team environment.

Qualifications

• College graduate in business, finance, accounting or related field.
• 1 year minimum experience in collections, credit, lending, or customer service.
• Proficient in MS Office (Word, Excel) and basic data entry.
• Strong communication skills in English and Filipino.
• Trustworthy, detail-oriented and team-oriented.
• Willing to work onsite, Monday to Friday.

Responsibilities

• Follow up with customers on overdue payments.
• Monitor and maintain customer accounts.
• Process and record payments accurately.
• Resolve billing and payment discrepancies.
• Negotiate payment arrangements when needed.
• Maintain accurate collection records and reports.
• Provide professional customer service.
• Ensure compliance with company collection policies.

Skills

Communication skills

Trustworthy

Detail-oriented

Team-oriented

Onsite work

Data entry

Education

College degree in Business/Finance/Accounting

Tools

MS Office

Job description

Private Advertiser is seeking a collections associate in Manila to follow up on overdue payments, monitor customer accounts, and process payments accurately. The role requires handling payment discrepancies and negotiating reasonable arrangements while maintaining detailed records and reports.

Excellent communication in English and Filipino is essential. The candidate should be trustworthy, detail-oriented, and able to work onsite Monday to Friday in a collaborative team environment.