Collections Specialist - KPI-Driven, Onsite 3x/Week

Salmon Group Ltd; Mandaluyong; On-site; PHP 223,000 - 357,000; Full time

Job summary

A financial technology company in Mandaluyong is seeking a Collections Specialist to perform callouts, address client inquiries, and support payment collections. The ideal candidate will have strong decision-making, negotiating, and communication skills and will be required to work onsite three times a week. Fresh graduates are welcome to apply. This position offers an opportunity to develop skills in a dynamic team focused on providing inclusive financial services.

Qualifications

• Excellent decision-making, negotiating, and communication skills.
• Willingness to work on a shifting schedule.
• Open for Fresh Graduates.

Responsibilities

• Perform collections callouts and emails according to the collections workflow.
• Review client information before and during calls.
• Answer client questions and resolve issues.
• Ensure professional communication with clients.
• Monitor and reach the yearly and monthly KPIs.

Skills

Decision-making skills

Negotiating skills

Communication skills

Job description

A financial technology company in Mandaluyong is seeking a Collections Specialist to perform callouts, address client inquiries, and support payment collections. The ideal candidate will have strong decision-making, negotiating, and communication skills and will be required to work onsite three times a week. Fresh graduates are welcome to apply. This position offers an opportunity to develop skills in a dynamic team focused on providing inclusive financial services.