Collections Specialist — Growth, Training & Career Path

Private Advertiser; Metro Manila; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Training opportunities

Supportive environment

Career growth

Job summary

Private Advertiser in Metro Manila is seeking a Collection Specialist to join our lending team. You will contact customers about overdue loans, coordinate payment arrangements, and maintain compliant, respectful relationships to recover balances efficiently.

The ideal candidate has strong communication and negotiation skills, basic computer literacy, and a willingness to learn our policies and systems. Fresh graduates are welcome; training provided.

Qualifications

• Experience in collections, customer service, BPO, or lending is an advantage.
• Good communication and negotiation skills.
• Willing to learn company policies, systems, and procedures.

Responsibilities

• Contact customers via phone, SMS, chat about overdue loans.
• Remind due dates and payment options.
• Negotiate payment arrangements and follow up on promises.
• Maintain collection records and ensure confidentiality.
• Meet collection targets and comply with laws and policies.

Skills

Communication

Negotiation

Customer service

Fresh graduates welcome

Under pressure

Education

High school diploma / college level

Tools

CRM systems

MS Office

Job description

Private Advertiser in Metro Manila is seeking a Collection Specialist to join our lending team. You will contact customers about overdue loans, coordinate payment arrangements, and maintain compliant, respectful relationships to recover balances efficiently.

The ideal candidate has strong communication and negotiation skills, basic computer literacy, and a willingness to learn our policies and systems. Fresh graduates are welcome; training provided.