Collections Specialist — Financial Wellness & Compliance

Tonik Digital Bank, Inc.; Philippines; On-site; PHP 279,000 - 390,600; Full time

Job summary

Tonik Digital Bank, Inc. is seeking a Collections Associate dedicated to improving clients' financial wellbeing. You'll negotiate with clients, guide them on credit obligations, and utilize tools to resolve payment issues efficiently.

The ideal candidate will have 2-3 years of experience in collections, strong negotiation skills, and a willingness to work in a dynamic startup environment. Join us in our mission of financial inclusion for everyone.

Qualifications

• 2-3 years of proven experience in collections or a related field.
• Familiarity with collection techniques and local regulations.
• Proficient in MS Office and other collection systems.

Responsibilities

• Negotiate with clients to secure payment commitments.
• Educate clients on maintaining good credit standing.
• Use skip tracing tools to resolve client issues.

Skills

Collections experience

Negotiation skills

Problem-solving skills

Familiarity with MS Office

Knowledge of local regulations

Familiarity with fintech tools

Job description

Tonik Digital Bank, Inc. is seeking a Collections Associate dedicated to improving clients' financial wellbeing. You'll negotiate with clients, guide them on credit obligations, and utilize tools to resolve payment issues efficiently.

The ideal candidate will have 2-3 years of experience in collections, strong negotiation skills, and a willingness to work in a dynamic startup environment. Join us in our mission of financial inclusion for everyone.