Collections Specialist: Drive Cashflow & Resolutions

Acquire Intelligence; Quezon City; On-site; PHP 350,000 - 520,000; Full time

Benefits offered by this job

HMO coverage

Epic kick-off parties

Value awards

Career growth

14th month pay

Referral incentives

Vacation leaves

Sick leaves

Birthday leave

Job summary

Acquire Intelligence in Quezon City is seeking an Accounts Receivable Collections Officer to ensure timely payments and healthy cash flow. The role is based in Eastwood and involves hands-on AR duties across customer accounts and credit controls.

You will monitor overdue balances, contact customers, negotiate settlements, maintain detailed records, and collaborate with sales and service teams to resolve billing issues while upholding confidentiality and accuracy.

Qualifications

• Experience in accounts receivable, collections or credit control in finance.
• Strong communication and professional handling of customer conversations.
• Proficient in accounting software and Excel.
• Excellent organization and time management with multiple deadlines.
• Attention to detail and accuracy in financial records.
• Knowledge of accounting principles and credit control practices.
• Able to handle confidential information with discretion.
• Familiarity with Philippine tax regulations is advantageous.

Responsibilities

• Monitor overdue payments and track invoices in accounts receivable.
• Contact customers by phone, email and write to pursue payment.
• Negotiate payment terms and settlements with customers.
• Maintain detailed records of collections and interactions.
• Process customer payments and update AR systems.
• Assist with aged receivables reports and metrics.
• Coordinate with sales and support to resolve billing issues.
• Follow up on credit holds and ensure policy compliance.
• Identify at-risk accounts and escalate delinquencies when needed.
• Maintain professionalism and positive customer relationships.

Skills

Communication skills

Interpersonal skills

Time management

Organization

Attention to detail

Confidentiality

Problem solving

Tax/regulatory knowledge

Credit control

Tools

Microsoft Excel

Accounting software

Job description

Acquire Intelligence in Quezon City is seeking an Accounts Receivable Collections Officer to ensure timely payments and healthy cash flow. The role is based in Eastwood and involves hands-on AR duties across customer accounts and credit controls.

You will monitor overdue balances, contact customers, negotiate settlements, maintain detailed records, and collaborate with sales and service teams to resolve billing issues while upholding confidentiality and accuracy.