Collections Specialist

Cases Collection Management Inc.; Makati; On-site; PHP 279,000 - 391,000; Full time

Job summary

Cases Collection Management Inc. in Makati is seeking a driven Tele-Collector Specialist to contact clients and secure outstanding payments in a professional and compliant manner.

You will help ensure timely resolutions while upholding all legal and regulatory guidelines, maintaining high standards of professionalism, integrity, and trustworthiness. The ideal candidate will have strong communication and negotiation skills and be self-driven, reliable, and capable of working independently with

Qualifications

• Experience in debt collection or client outreach.
• Knowledge of relevant laws and regulations governing collections.
• Strong communication and negotiation skills.

Responsibilities

• Contact clients to pursue outstanding payments in a compliant, professional manner.
• Negotiate payment arrangements and resolve accounts promptly.
• Uphold regulatory guidelines and maintain high standards of integrity and trust.

Skills

Communication skills

Negotiation skills

Self-motivation

Independent work

Job description

We are seeking a motivated Tele-Collector Specialist to contact clients and secure outstanding payments in a professional and compliant manner. This role plays a key part in ensuring timely resolutions while upholding all legal and regulatory guidelines.

Our Tele-Collectors are expected to maintain the highest standards of professionalism, integrity, and trustworthiness. Ideal candidates will have strong communication and negotiation skills, allowing them to effectively engage with clients and achieve positive outcomes. The right individual is self-driven, reliable, and capable of working independently with minimal supervision.