Collections Specialist

Work-1 Manpower Recruitment Services; Makati; On-site; PHP 201,000 - 357,000; Full time

Job summary

Work-1 Manpower Recruitment Services in Makati is seeking a Collections Specialist to manage accounts receivable for multiple clients. You will issue invoices, send statements, and communicate with customers to resolve outstanding balances.

The role requires strong negotiation and communication skills, attention to detail, and a proactive mindset to ensure on-time payments within a target-driven environment.

Qualifications

• Experience handling billing disputes and resolving customer inquiries.
• Ability to work in a target-driven environment.
• Strong negotiation and communication skills.
• Excellent organizational abilities and attention to detail.

Responsibilities

• Manage and maintain accounts receivable for various clients.
• Create and send regular account statements and invoices.
• Communicate effectively with customers to resolve outstanding debts.
• Negotiate payment plans and settlements with customers.
• Monitor payment trends and escalate issues to management when necessary.

Skills

Negotiation

Communication

Detail-oriented

Proactive

Job description

Description

• Manage and maintain accounts receivable for various clients.
• Create and send regular account statements and invoices.
• Communicate effectively with customers to resolve outstanding debts.
• Negotiate payment plans and settlements that satisfy both parties.
• Monitor payment trends and escalation issues to management when necessary.

Requirements

• Job Title: Collections Specialist
• Job Function: Customer Service Representative
• Responsibilities and Duties: Ability to handle billing disputes and resolve customer inquiries.
• Working Conditions: Comfortable in a target-driven environment.
• Qualities and Traits: Strong negotiation and communication skills.
• Qualities and Traits: Detail-oriented with excellent organizational abilities.
• Qualities and Traits: Proactive mindset with a focus on customer satisfaction.