A local cabling solutions company based in Metro Manila is looking for an experienced Collection Specialist. The role involves monitoring accounts for outstanding bills, contacting clients regarding overdue payments, and resolving billing issues. Ideal candidates should have proven experience in a similar role and possess excellent communication and problem-solving skills. This position offers the opportunity to contribute significantly to the company's financial health.
Qualifications
Proven experience as a Collection Specialist or similar role.
Knowledge of billing procedures and collection techniques.
Working knowledge of MS Office and databases.
Responsibilities
Monitor accounts to identify outstanding bills.
Investigate historical data for each debt or bill.
Find and contact clients to ask about their overdue payments.
Skills
Excellent communication skills (written and oral)
Problem-solving skills
Knowledge of billing procedures and collection techniques
Comfortable working with targets
Skilled in negotiation
Proven experience as a Collection Specialist or similar role
Tools
MS Office
Databases
Job description
Responsibilities
Monitor accounts to identify outstanding bill
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Qualifications
Proven experience as a Collection Specialist or similar role
Knowledge of billing procedures and collection techniques