Collections AR Specialist - Hybrid, Night Shift

MicroSourcing International; Quezon City; Híbrido; PHP 279.000 - 502.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage on day one

Performance bonuses

Paid time off with cash conversion

Group life insurance

Descripción de la vacante

MicroSourcing is seeking an Accounts Receivable Specialist for our Libis, Quezon City team on a hybrid night-shift. You will monitor customer accounts, aging reports, past-due balances, unapplied cash, credits, deductions, and payment commitments.

Contact customers by phone and email to secure payment and document collection activity. You will research disputes related to invoices, pricing, and terms, coordinate with Billing, Customer Service, Sales, and Operations to resolve issues, apply cash,

Formación

• Bachelor's degree in accounting, finance, business or equivalent.
• 2+ years in commercial collections, AR, cash application or billing.
• Strong reconciliation and documentation skills.
• Proficient in Microsoft Excel.
• Excellent written and spoken English; willing to work US Eastern Time hours (night shift).

Responsabilidades

• Monitor customer accounts, aging reports, past-due balances, unapplied cash, credits, deductions, and payment commitments.
• Contact customers professionally by phone and email to secure payment, confirm remittance details, and document collection activity.
• Research disputes involving pricing, invoices, purchase orders, service records, manifests, missed pickups, credits, surcharges, and contract terms.
• Coordinate with Billing, Customer Service, Sales, Operations, and account owners to resolve valid disputes promptly.
• Apply cash or support cash application, reconcile account balances, and identify misapplied or unidentified payments as assigned.
• Maintain accurate notes, promise-to-pay dates, dispute codes, supporting documentation, and next actions in company systems.
• Escalate high-risk accounts, broken payment commitments, bankruptcy notices, potential bad debt, and material customer disputes.
• Support month-end close, allowance analysis, customer statements, audit requests, and AR reporting while complying with approval limits.

Conocimientos

Accounts Receivable

Payment collection

Customer communication

Excel proficiency

English proficiency

Educación

Bachelor's degree in accounting/finance/business

Herramientas

ERP systems

CRM systems

Payment portals

High-volume invoicing

Descripción del empleo

MicroSourcing is seeking an Accounts Receivable Specialist for our Libis, Quezon City team on a hybrid night-shift. You will monitor customer accounts, aging reports, past-due balances, unapplied cash, credits, deductions, and payment commitments.

Contact customers by phone and email to secure payment and document collection activity. You will research disputes related to invoices, pricing, and terms, coordinate with Billing, Customer Service, Sales, and Operations to resolve issues, apply cash,