Credit and Collection Officer

Shanghai Oriental Textile Corporation; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Shanghai Oriental Textile Corporation in Manila is seeking a Credit and Collection Associate with 1-3 years of experience for a full-time, on-site role. The successful candidate will review credit applications, assess creditworthiness, set terms, and manage collections while maintaining strong customer relationships and ensuring timely payments.

Proficiency in Excel and ERP systems, plus excellent communication and multitasking abilities, are essential.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field.
• At least 2 years of credit and collections experience.
• Knowledge of accounting principles and credit management.
• Proficiency in Excel and ERP systems.

Responsibilities

• Review and evaluate customer credit applications.
• Assess and analyze the creditworthiness of potential and existing customers.
• Make recommendations for credit limits and terms based on financial and credit reports.
• Follow up with clients on overdue payments and resolve billing disputes.
• Monitor accounts for payment trends and identify risks.
• Prepare and send collection notices and reminders.
• Negotiate payment plans with clients when needed.
• Maintain accurate and up-to-date records of outstanding payments.
• Prepare regular reports on collections performance and account status.
• Assist in preparing documents for legal action if needed.
• Communicate effectively with customers to ensure clear understanding of payment terms.

Skills

Communication skills

Negotiation skills

Attention to detail

Organizational skills

Multitasking

Education

Bachelor’s degree in Finance/Accounting or related field

Tools

Excel

ERP systems

Credit management software

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

We are seeking a highly motivated and detail-oriented Credit and Collection Associate to join our team. In this role, you will be responsible for managing and overseeing the credit and collection processes within the company, ensuring accurate processing of payments, and maintaining positive relationships with customers while ensuring timely collections.

We are seeking someone who can work under pressure, maintain strong supplier relationships, and confidently handle a fast-paced and demanding work environment.

Key Responsibilities:

Credit Management:

• Review and evaluate customer credit applications.
• Assess and analyze the creditworthiness of potential and existing customers.
• Make recommendations for credit limits and terms based on financial and credit reports.

Collection Duties:

• Follow up with clients on overdue payments and resolve any billing disputes.
• Monitor accounts for payment trends and identify risks.
• Prepare and send collection notices and reminders.
• Negotiate payment plans with clients when needed.

Reporting and Documentation:

• Maintain accurate and up-to-date records of outstanding payments.
• Prepare regular reports on collections performance and account status.
• Assist in preparing documents for legal action if needed.

Customer Relations:

• Communicate effectively with customers to ensure clear understanding of payment terms and conditions.
• Address customer concerns and inquiries regarding billing and payments in a professional and timely manner.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field.
• At least 2 years of experience in credit and collections or a related area.
• Strong knowledge of accounting principles and credit management.
• Proficiency in Microsoft Office, particularly Excel.
• Excellent communication and negotiation skills.
• Strong attention to detail and organizational skills.
• Experience using ERP systems or specialized software for credit and collections management.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Knowledge of the industry-specific regulations and best practices in credit and collections.

MANILA OFFICE

When: Anytime, Monday–Saturday, 1 PM – 6 PM

Where: 3212 1st Street, Brgy. 601, Sta. Mesa, Manila

Waze: Shanghai Center or Citi Arena

DAVAO OFFICE

When: Anytime, Monday–Saturday, 1 PM – 6 PM

Where: 3rd Floor Admin Office, Lachmi Mall, Bolton Street, near San Pedro Street (3rd floor of NCCC Choice Mart)