COLLECTION ASSOCIATE AT WHEELTEK-SOLANO (FIELD COLLECTOR)

Wheeltek Group of Companies - Head Office; Solano; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary and performance‑or‑

Comprehensive health insurance

Opportunities for career development

Positive and collaborative work env

Discounts on Wheeltek products and sev

Job summary

Wheeltek Group of Companies - Head Office in the Philippines is seeking a dedicated Collection Associate to join our team. The role focuses on recovering overdue payments, conducting professional field engagements, and negotiating payment plans to help customers settle their debts.

A strong emphasis on record-keeping and collaboration with internal teams is required. We offer a competitive salary and benefits package, including health insurance and career development opportunities, in a

Qualifications

• 4-year course with diploma, preferably with experience as a Collection Associate/Specialist or similar roles
• With Non Professional or Professional Driver's License
• Can drive motor

Responsibilities

• Conduct professional field engagements with overdue clients to assess financial barriers and facilitate the expedited recovery of outstanding receivables
• Negotiating payment plans and arrangements to help customers settle their debt
• Maintaining detailed records of all customer interactions and payment activities
• Collaborating with internal teams to ensure a cohesive and effective collections process
• Adhering to all relevant policies, procedures and legal requirements related to debt collection

Skills

Negotiation

Record keeping

Customer outreach

Policy compliance

Education

4-year course (diploma)

Experience as Collection Associate/Similar role

Tools

Driver's license

Ability to drive motor

Job description

About the role

We are seeking a dedicated Collection Associate to join our team. As a Collection Associate, you will play a crucial role in maintaining the financial health of our organisation by effectively recovering overdue payments from our customers. This is a full-time position, offering a competitive salary and benefits package.

WHAT YOU WILL BE DOING:

• Conduct professional field engagements with overdue clients to assess financial barriers and facilitate the expedited recovery of outstanding receivables
• Negotiating payment plans and arrangements to help customers settle their debt
• Maintaining detailed records of all customer interactions and payment activities
• Collaborating with internal teams to ensure a cohesive and effective collections process
• Adhering to all relevant policies, procedures and legal requirements related to debt collection

QUALIFICATIONS:

• Any 4-year course with diploma, preferably (but not required) with experience as a Collection Associate/Specialist or similar roles
• With Non Professional or Professional Driver's License
• Can drive motor

What we offer

At Wheeltek Group of Companies, we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits you can expect include:

• Competitive salary and performance-based incentives
• Comprehensive health insurance
• Opportunities for career development and progression
• A positive and collaborative work environment
• Discounts on Wheeltek products and services

About us

Wheeltek Group of Companies is a leading provider of automotive sales, services and parts in the Philippines. With a network of branches across the country, we are dedicated to delivering high-quality products and exceptional customer experiences. Our mission is to be the trusted partner for all your automotive needs, and we are committed to fostering a culture of innovation, excellence and continuous improvement.