Field Collections Specialist | Negotiate Payment Plans & Growth

Wheeltek Group of Companies - Head Office; Solano; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary and performance‑or‑

Comprehensive health insurance

Opportunities for career development

Positive and collaborative work env

Discounts on Wheeltek products and sev

Job summary

Wheeltek Group of Companies - Head Office in the Philippines is seeking a dedicated Collection Associate to join our team. The role focuses on recovering overdue payments, conducting professional field engagements, and negotiating payment plans to help customers settle their debts.

A strong emphasis on record-keeping and collaboration with internal teams is required. We offer a competitive salary and benefits package, including health insurance and career development opportunities, in a

Qualifications

• 4-year course with diploma, preferably with experience as a Collection Associate/Specialist or similar roles
• With Non Professional or Professional Driver's License
• Can drive motor

Responsibilities

• Conduct professional field engagements with overdue clients to assess financial barriers and facilitate the expedited recovery of outstanding receivables
• Negotiating payment plans and arrangements to help customers settle their debt
• Maintaining detailed records of all customer interactions and payment activities
• Collaborating with internal teams to ensure a cohesive and effective collections process
• Adhering to all relevant policies, procedures and legal requirements related to debt collection

Skills

Negotiation

Record keeping

Customer outreach

Policy compliance

Education

4-year course (diploma)

Experience as Collection Associate/Similar role

Tools

Driver's license

Ability to drive motor

Job description

Wheeltek Group of Companies - Head Office in the Philippines is seeking a dedicated Collection Associate to join our team. The role focuses on recovering overdue payments, conducting professional field engagements, and negotiating payment plans to help customers settle their debts.

A strong emphasis on record-keeping and collaboration with internal teams is required. We offer a competitive salary and benefits package, including health insurance and career development opportunities, in a