CMA Training & Capability Development Manager

HRTX; Taguig; On-site; PHP 892,800 - 1,339,200; Full time

Benefits offered by this job

Health insurance

Medical benefits

Job summary

A multinational corporation is seeking a CMA Training & Capability Development Manager in Taguig, Philippines. This role is responsible for designing and delivering training programs to support Customer Marketing Agreements. Key tasks include leading training needs analysis, aligning processes between Sales and Finance, and enhancing capabilities through various learning methods. The ideal candidate will have a Bachelor's degree, relevant experience in finance or sales operations, and strong analytical skills. Competitive benefits include health insurance and medical benefits.

Qualifications

• Relevant experience in finance, sales operations, or accounting within a multinational environment.
• Strong background in training needs analysis and capability building.
• Lean Six Sigma certification is an advantage.

Responsibilities

• Act as a key liaison between Sales and Finance to ensure alignment on CMA processes.
• Lead training needs analysis and develop structured learning programs.
• Drive capability-building initiatives to enhance process understanding.

Skills

Training needs analysis

Stakeholder management

Curriculum development

Microsoft Office applications

Analytical skills

Organizational skills

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Finance, Accounting, or Economics

Tools

ERP systems (SAP preferred)

Power BI

Job description

CMA Training & Capability Development Manager

Location: BGC

Work Setup: Onsite

Schedule: Monday–Friday

Shift: 8:00 AM – 5:00 PM

Job Summary

The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering training programs and capability-building initiatives to support Customer Marketing Agreements (CMA) processes. This role focuses on strengthening functional expertise, driving process adoption, and enabling alignment across Sales, Finance, and Shared Services.

Key Responsibilities

• Act as a key liaison between Sales and Finance to ensure alignment on CMA processes and requirements

• Lead training needs analysis and develop structured learning programs for CMA and Sales teams

• Design, develop, and continuously improve training materials, playbooks, and self-service resources

• Deliver training programs using various facilitation methods (e.g., instructor-led, virtual, and self-paced learning)

• Drive capability-building initiatives to enhance process understanding and execution

• Lead communication and engagement initiatives to promote best practices and influence behavioral change

• Support accuracy and timeliness of CMA-related accruals and payments through effective training and process education

• Develop strategies to increase adoption and effective utilization of tools, systems, and resources

• Partner with cross-functional stakeholders on initiatives related to CMA process improvements

• Support change management efforts related to process, system, or policy updates

• Ensure compliance with internal controls (including SOX) and support audit requirements

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Economics, or related field

• Relevant experience in finance, sales operations, or accounting within a multinational environment

• Strong background in training needs analysis, curriculum development, and capability building

• Proven experience in stakeholder management and cross-functional collaboration

• Proficient in Microsoft Office applications

• Experience in ERP systems (SAP preferred); Vistex is an advantage

• Knowledge of Power BI is a plus

• Lean Six Sigma certification is an advantage

• Strong analytical, organizational, and communication skills

• Ability to simplify complex processes into clear and effective training content

• Ability to manage multiple priorities in a fast-paced environment

Competitive benefits and variety of allowances

• Health insurance

• Medical benefits

• And many more!