Club Manager (NAGA)

Tasty Habit; Naga; On-site; PHP 360,000 - 540,000; Full time

Job summary

Tasty Habit in Naga City is seeking a dynamic Club Manager to oversee daily operations, sales, customer experience, and team performance of our fitness club. The ideal candidate leads a motivated team, drives memberships, increases revenue, and ensures top-tier service for every member.

The role requires strong business sense, excellent communication, and hands-on leadership. You will coordinate with departments, manage schedules, monitor KPIs, and uphold safety and cleanliness standards to keep

Qualifications

• Bachelor's degree in Business Administration, Sports Management, Marketing, Hospitality, or a related field.
• 2-3 years of experience in fitness club management, sales, membership acquisition, or a related field.
• Proven experience in sales leadership and team management.
• Strong understanding of membership sales, customer service, and retention strategies.
• Excellent communication, presentation, leadership, and problem-solving skills.
• Willing to be assigned in Naga City and work weekends/holidays as required.

Responsibilities

• Oversee the daily operations and overall performance of the club.
• Lead, supervise, coach, and motivate sales, fitness, and operations teams.
• Develop and implement strategies to increase membership sales, revenue, and member retention.
• Monitor daily sales, expenses, targets, and overall club profitability.
• Prepare and execute monthly sales, marketing, and membership retention plans.
• Build strong relationships with members and address concerns to ensure excellent customer experience.
• Conduct sales meetings, team briefings, and corporate presentations when needed.
• Monitor club cleanliness, equipment, facilities, inventory, and maintenance requirements.
• Coordinate with the Accounting and other support departments to ensure timely payments and proper documentation.
• Monitor staffing requirements and assist in recruitment, onboarding, and training of club employees.
• Ensure compliance with company policies, procedures, safety standards, and operational guidelines.
• Prepare accurate daily, weekly, and monthly reports on sales, operations, incidents, marketing activities, and team performance.
• Stay updated on fitness industry trends and implement initiatives that keep the club competitive.
• Handle member concerns, operational issues, and emergencies appropriately, including basic first-aid procedures when necessary.
• Perform other duties and responsibilities as assigned by Management.

Skills

Sales leadership

Team management

Customer service

Retention strategies

Communication

Operations oversight

Education

Bachelor's degree in Business Administration or related field

Sports management or Hospitality background

Job description

CLUB MANAGER - NAGA

Job Summary

We are looking for a dynamic and results-driven Club Manager to oversee the overall operations, sales, customer experience, and team performance of our fitness club in Naga. The ideal candidate is passionate about fitness, has strong business acumen, and can lead a team toward achieving operational and revenue goals.

Key Responsibilities

• Oversee the daily operations and overall performance of the club.

• Lead, supervise, coach, and motivate sales, fitness, and operations teams.

• Develop and implement strategies to increase membership sales, revenue, and member retention.

• Monitor daily sales, expenses, targets, and overall club profitability.

• Prepare and execute monthly sales, marketing, and membership retention plans.

• Build strong relationships with members and address concerns to ensure excellent customer experience.

• Conduct sales meetings, team briefings, and corporate presentations when needed.

• Monitor club cleanliness, equipment, facilities, inventory, and maintenance requirements.

• Coordinate with the Accounting and other support departments to ensure timely payments and proper documentation.

• Monitor staffing requirements and assist in recruitment, onboarding, and training of club employees.

• Ensure compliance with company policies, procedures, safety standards, and operational guidelines.

• Prepare accurate daily, weekly, and monthly reports on sales, operations, incidents, marketing activities, and team performance.

• Stay updated on fitness industry trends and implement initiatives that keep the club competitive.

• Handle member concerns, operational issues, and emergencies appropriately, including basic first-aid procedures when necessary.

• Perform other duties and responsibilities as assigned by Management.

Qualifications

• Bachelor's degree in Business Administration, Sports Management, Marketing, Hospitality, or a related field is preferred.

• At least 2-3 years of experience in fitness club management, sales, membership acquisition, or a related field.

• Proven experience in sales leadership and team management.

• Strong understanding of membership sales, customer service, and retention strategies.

• Excellent communication, presentation, leadership, and problem-solving skills.

• Strong business acumen with the ability to analyze sales and operational performance.

• Highly organized, proactive, and results-oriented.

• Passionate about fitness, wellness, and delivering excellent customer experience.

• Willing to work on weekends, holidays, and flexible schedules as required by club operations.

• Willing to be assigned in Naga City.

What We're Looking For

A confident and hands-on leader who can drive sales, develop people, maintain operational excellence, and create an exceptional experience for every Surge member.

Successful applicant must be willing to start ASAP.