Club Manager (Naga)

Surge Fitness & Lifestyle; Camarines Sur; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Performance Bonus

Annual Appraisal

Employee Recognition Program

Holiday Gifts

Incentives

Job summary

Surge Fitness & Lifestyle in the Philippines seeks a Club Manager to oversee the Naga City branch and overall operations, driving profitability while delivering superior member experiences and retention. You will lead marketing, staff performance, and facility maintenance, while aligning with head office and the Surge network to execute strategic plans.

The role requires at least five years of leadership experience, hospitality exposure, and a track record in analytics, reporting, and customer

Qualifications

• Minimum of 5 years of experience in managing people and teams.
• Willing to be assigned in Eastwood / Fairview branch.
• Experience in hotel set up or hospitality operations preferred.
• Strong management reporting, business tracking, and analytics skills.
• Self-motivated, results-oriented, with an adaptable mindset.
• Proficient in using technology, reporting tools, social media platforms, and productivity software.
• Excellent leadership, communication, and stakeholder management.

Responsibilities

• Profitability Management: Develop and execute strategies to achieve financial targets, balancing revenue growth and cost control.
• Member Experience: Ensure a consistently superior experience for members, addressing their needs and retention.
• Social Media Marketing: Oversee local social media campaigns to drive brand awareness and member acquisition.
• Local Trade Marketing: Implement localized marketing initiatives to support membership sales and community engagement.
• Performance Management: Lead, coach, and evaluate staff performance to achieve organizational goals.
• Facility Maintenance and Improvements: Ensure the facility is well-maintained, safe, and aligned with brand standards.

Skills

People management

Branch location

Hospitality ops

Analytics

Self-motivated

Tech-savvy

Leadership

Communication

Detail-oriented

Stakeholder mgmt

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Annual Appraisal, Employee Recognition Program, Holiday Gifts, Incentives

Government Mandated Benefits

Position Overview:

The Club Manager is responsible for the overall management and operations of the fitness lifestyle center, ensuring profitability by maximizing sustainable revenue while effectively managing expenses. This role oversees the entire member journey—from marketing and membership acquisition to delivering exceptional member experiences and retention. The Club Manager ensures alignment with national strategies, executes corporate plans, and maintains strong collaboration with the head office and the Surge Fitness Lifestyle (SFL) network.

Key Responsibilities:

• Profitability Management: Develop and execute strategies to achieve financial targets, balancing revenue growth and cost control.
• Member Experience: Ensure a consistently superior experience for members, addressing their needs and fostering long-term engagement.
• Social Media Marketing: Oversee local social media campaigns to drive brand awareness and member acquisition.
• Local Trade Marketing: Implement localized marketing initiatives to support membership sales and community engagement.
• Performance Management: Lead, coach, and evaluate staff performance to achieve organizational goals.
• Facility Maintenance and Improvements: Ensure the facility is well-maintained, safe, and aligned with brand standards.

Qualifications and Skills Required:

• Minimum of 5 years of experience in managing people and teams, preferably in the fitness, service, or retail industry.
• Willing to assign in Eastwood / Fairview branch.
• Applicant must have prior experience in hotel set up or hospitality operations preferred.
• Strong management reporting, business tracking, and analytics skills.
• Self-motivated, results-oriented, with an open and adaptable mindset.
• Proficient in using technology, reporting tools, social media platforms, and productivity software.
• Exceptional leadership skills with the ability to inspire and motivate teams.
• Excellent communication skills—eloquent, articulate, and persuasive.
• Proven ability to execute tasks and projects effectively with attention to detail.
• Strong concern and care for all stakeholders, including staff, members, peers, owners, and suppliers.

Working Location

Brgy, The Avenue Plaza Hotel, Magsaysay Ave, Naga City, 4400 Camarines Sur, Philippines

Human Resource

HR Officer Surge Fitness & Lifestyle