Cloud Systems Senior Administrator (L3)

Trends Group, Inc.; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Trends Group, Inc. is seeking a Cloud Systems Administrator to design, govern, and optimize multi-cloud operations across Azure and AWS. The role emphasizes security, compliance, automation, and incident management, partnering with cross-functional teams to drive continuous improvement.

You will lead advanced troubleshooting, implement IaC, oversee patching and vulnerability management, and contribute to architecture decisions for scalable, observable cloud services in a hybrid environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 7+ years in cloud operations, with at least 3 years in a senior or L3 role.
• Hands-On experience with Azure, AWS, and hybrid cloud environments.
• Experience managing people
• Strong background in ITSM, SIEM, and AIOps integrations.
• Proven expertise in compliance frameworks (CIS, NIST, ISO 27001).

Responsibilities

• Conduct and oversee asset audits to ensure compliance with organizational and regulatory standards
• Review and assess provider vulnerability management policies and recommend secure baselines such as CIS Benchmarks
• Approve remediation strategies for complex, multi-tenant, and hybrid environments while advising on emerging risk trends
• Define enterprise event management strategies, including correlation, monitoring policies, and observability standards
• Architect integrations across ITSM, SIEM, and AIOps platforms and implement AI-driven anomaly detection
• Design and approve event response automation frameworks and telemetry standards across multi-cloud environments
• Contribute to incident postmortems, produce detailed RCA documentation, and recommend resilience improvements
• Provide advisory support during critical incidents and guide service recovery efforts
• Define and automate service request workflows, service catalog designs, and orchestration integrations
• Enhance self-service capabilities and review non-standard request templates for approval
• Establish change management frameworks, including models, classifications, and templates
• Review and approve high-risk or complex changes, ensuring proper risk mitigation, testing, and rollback strategies
• Lead cross-functional problem management reviews and perform advanced trend and root cause analysis
• Recommend architectural improvements and implement proactive issue detection and auto-remediation strategies
• Define patch management strategies, evaluate automation tools, and approve deployment frameworks and schedules
• Perform periodic reviews of patch policies and drive continuous improvement initiatives
• Prepare and deliver incident, operations, and emergency change reports for stakeholders and leadership

Skills

Troubleshooting

RCA analysis

Cloud architecture

Automation

Scripting

IaC

Observability

Vulnerability mgmt

Compliance

Cross-functional

Documentation

Leadership

Education

Bachelor’s degree in Computer Science/IT or related fields

Tools

Azure

AWS

Kubernetes

ITSM

SIEM

AIOps

PowerShell

Terraform

ARM

Job description

I. PURPOSE

The Cloud Systems Administrator is a senior technical role responsible for designing, governing, and optimizing enterprise cloud operations across multi-cloud environments. This position ensures compliance, security, and operational excellence by leading advanced troubleshooting, automation, and architecture-level decisions. The role involves collaboration with cross-functional teams, providing executive-level advisories, and driving continuous improvement initiatives.

II. DUTIES AND RESPONSIBILITIES

• Conduct and oversee asset audits to ensure compliance with organizational and regulatory standards

• Review and assess provider vulnerability management policies and recommend secure baselines such as CIS Benchmarks

• Approve remediation strategies for complex, multi-tenant, and hybrid environments while advising on emerging risk trends

• Define enterprise event management strategies, including correlation, monitoring policies, and observability standards

• Architect integrations across ITSM, SIEM, and AIOps platforms and implement AI-driven anomaly detection

• Design and approve event response automation frameworks and telemetry standards across multi-cloud environments

• Contribute to incident postmortems, produce detailed RCA documentation, and recommend resilience improvements

• Provide advisory support during critical incidents and guide service recovery efforts

• Define and automate service request workflows, service catalog designs, and orchestration integrations

• Enhance self-service capabilities and review non-standard request templates for approval

• Establish change management frameworks, including models, classifications, and templates

• Review and approve high-risk or complex changes, ensuring proper risk mitigation, testing, and rollback strategies

• Lead cross-functional problem management reviews and perform advanced trend and root cause analysis

• Recommend architectural improvements and implement proactive issue detection and auto-remediation strategies

• Define patch management strategies, evaluate automation tools, and approve deployment frameworks and schedules

• Perform periodic reviews of patch policies and drive continuous improvement initiatives

• Prepare and deliver incident, operations, and emergency change reports for stakeholders and leadership

III. QUALIFICATIONS

A. Minimum Education

• Bachelor’s degree in Computer Science, Information Technology, or related fields

B. Minimum Experience/Training

• 7+ years in cloud operations, with at least 3 years in a senior or L3 role.

• Hands‑on experience with Azure, AWS, and hybrid cloud environments.

• Experience managing people

• Strong background in ITSM, SIEM, and AIOps integrations.

• Proven expertise in compliance frameworks (CIS, NIST, ISO 27001).

Preferred certifications:

• Microsoft Certified: Azure Solutions Architect Expert
• AWS Certified Solutions Architect – Professional
• Certified Kubernetes Administrator (CKA)
• CISSP or equivalent security certification.

C. Competency

• Advanced troubleshooting and RCA skills.

• Strong analytical and optimization mindset.

• Advanced knowledge of cloud architecture, automation, and orchestration tools.

• Proficiency in scripting (PowerShell, Python) and Infrastructure as Code (Terraform, ARM).

• Deep understanding of vulnerability management, patching strategies, and security hardening.

• Familiarity with observability platforms and predictive analytics.

• Collaboration with cross-functional teams and governance.

• Excellent communication and documentation skills.

IV. WORKING CONDITIONS

• May require working beyond normal business hours, including weekends and holidays to meet project deadlines or address urgent client issues