Clinical Onboarding Coordinator

Insight Global; Mandaluyong; On-site; PHP 300,000 - 540,000; Full time

Job summary

Insight Global in Metro Manila is seeking a CQORM CSR to ensure healthcare workers are fully credentialed, compliant, and ready to start assignments. You will manage onboarding, verify licenses, coordinate background checks and screenings, and ensure all client and Joint Commission requirements are met.

You will partner with recruiters, account managers, and candidates, track progress, conduct final compliance reviews, and maintain accurate onboarding records to keep placements moving smoothly

Qualifications

• Extremely detail-oriented
• Strong in customer service and relationship building
• Comfortable managing multiple candidates at once
• Organized and deadline-driven
• Able to follow and enforce compliance processes
• Skilled at researching and interpreting requirements and documentation

Responsibilities

• Manage onboarding and credentialing requirements for healthcare consultants
• Review and verify licenses, certifications, and credentials
• Coordinate background checks and health screenings
• Ensure compliance with client requirements and Joint Commission standards
• Partner with recruiters, account managers, and healthcare candidates throughout onboarding
• Track candidate progress and maintain accurate onboarding records
• Conduct final compliance reviews before clearing a consultant to start work
• Communicate daily with candidates and internal stakeholders to keep onboarding moving forward

Skills

Detail-oriented

Customer service

Candidate management

Organized

Compliance processes

Research skills

Job description

A CQORM professional is responsible for making sure healthcare workers are fully credentialed, compliant, and ready to start assignments before they begin work with a client. This includes:

• Managing onboarding and credentialing requirements for healthcare consultants
• Reviewing and verifying licenses, certifications, and credentials
• Coordinating background checks and health screenings
• Ensuring compliance with client requirements and Joint Commission standards
• Partnering with recruiters, account managers, and healthcare candidates throughout the onboarding process
• Tracking candidate progress and maintaining accurate onboarding records
• Conducting final compliance reviews before clearing a consultant to start work
• Communicating daily with candidates and internal stakeholders to keep onboarding moving forward

What Success Looks Like

The role requires someone who is:

• Extremely detail-oriented
• Strong in customer service and relationship building
• Comfortable managing multiple candidates at once
• Organized and deadline-driven
• Able to follow and enforce compliance processes
• Skilled at researching and interpreting requirements and documentation

In simple terms, a CQORM CSR is a healthcare onboarding and compliance specialist whose job is to make sure every healthcare professional is properly screened, credentialed, documented, and approved before starting work.