Clinical Customer Care Specialist (Onsite)

Gratitude Philippines.; Muntinlupa; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Competitive salary

Health insurance starting from Day 1

13th and 14th Month Pay

Performance-based annual increase

Job summary

A healthcare service provider in Muntinlupa is looking for a Customer Service Representative (Clinical) to deliver exceptional support. The ideal candidate will possess at least 1-2 years of experience in direct adult patient care or BPO healthcare and a 4-year degree in any Allied Health course. This role requires strong communication skills and the ability to collaborate with clinical teams. Benefits include competitive pay, annual increases, and health insurance starting on the first day.

Qualifications

• Provide exceptional customer service to clients seeking clinical support.
• Experience in direct adult patient care or BPO healthcare.
• Allied Health degree required.

Responsibilities

• Respond to inquiries and resolve issues related to clinical services.
• Collaborate with clinical staff for effective service delivery.

Skills

Customer service

Communication skills

Clinical support

Case management

BPO experience

Education

4-year graduate of any Allied Health course

Job description

A healthcare service provider in Muntinlupa is looking for a Customer Service Representative (Clinical) to deliver exceptional support. The ideal candidate will possess at least 1-2 years of experience in direct adult patient care or BPO healthcare and a 4-year degree in any Allied Health course. This role requires strong communication skills and the ability to collaborate with clinical teams. Benefits include competitive pay, annual increases, and health insurance starting on the first day.