Healthcare Customer Support Specialist (Entry‑Level)

Sagility Philippines B.V. Branch Office; Quezon City; On-site; PHP 246,000 - 335,000; Full time

Job summary

A leading BPO service provider in Quezon City is seeking a Customer Service Representative to deliver exceptional service to healthcare clients. The ideal candidate should have excellent verbal communication skills and the ability to efficiently handle customer inquiries. Proficiency in Microsoft Office is preferred. This position requires collaborative work to enhance management processes. Candidates with a diploma in a relevant field and minimal experience in BPO healthcare will be considered.

Qualifications

• 0–1 year experience in BPO healthcare preferred.

Responsibilities

• Provide exceptional customer service to healthcare clients.
• Efficiently handle customer inquiries and resolve issues.
• Utilize Microsoft Office tools to maintain accurate documentation.
• Communicate effectively through verbal interactions.
• Collaborate with team members to improve account management processes.

Skills

Excellent verbal communication skills

Proficiency in Microsoft Office

Strong customer handling abilities

Ability to work collaboratively in a team environment

Education

Diploma in a relevant field

Job description

A leading BPO service provider in Quezon City is seeking a Customer Service Representative to deliver exceptional service to healthcare clients. The ideal candidate should have excellent verbal communication skills and the ability to efficiently handle customer inquiries. Proficiency in Microsoft Office is preferred. This position requires collaborative work to enhance management processes. Candidates with a diploma in a relevant field and minimal experience in BPO healthcare will be considered.