Clinic Operations Lead (Trinoma) | Onsite

TASQ; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

TASQ, a healthcare operations leader in the Philippines, seeks a senior operations head to streamline daily clinic workflows, translate organizational goals into actionable initiatives, and drive quality improvements at our 100% onsite clinic (Trinoma). You will analyze data, anticipate problems, and implement timely solutions, while coaching and elevating a diverse clinic team.

You will handle staff concerns with decisiveness and empathy, and ensure performance metrics are met through

Qualifications

• 4-year degree (any field)
• 4+ years leadership in fast-paced service or healthcare setting
• Strong track record in operations management, process improvement, staff development
• Confident decision-maker with excellent communication and execution
• Agile, systems-thinker who thrives in day-to-day operational challenges

Responsibilities

• Streamline and optimize daily clinic workflows for productivity and quality.
• Translate organizational goals into actionable initiatives to improve clinic performance.
• Analyze data, anticipate problems, and implement solutions quickly.
• Lead by example: coach, manage, and elevate a diverse clinic team.
• Handle staff concerns with decisiveness, empathy, and professionalism.
• Ensure performance metrics are met through consistent follow-through and support.
• Set the tone for a warm, efficient clinic experience.

Skills

Leadership

Operations management

Process improvement

Staff development

Communication

Decision-making

Agile thinking

Multitasking

Systems-thinking

Computer proficiency

Education

4-year degree

Job description

Work Location:100% Onsite (Trinoma)

Schedule:Clinic operates 7 days a week (Day off schedules - Rotational)

Responsibilities:

• Streamline and optimize daily clinic workflows for maximum productivity and quality.
• Translate organizational goals into actionable initiatives that improve clinic performance.
• Analyze data, anticipate problems, and implement solutions fast.
• Lead by example: coach, manage, and elevate a diverse clinic team.
• Handle staff concerns with decisiveness, empathy, and professionalism.
• Ensure performance metrics are met through consistent follow-through and support.
• Set the tone for a warm, efficient, and responsive clinic experience.

Requirements:

• Graduate of any 4-year course
• 4+ years of leadership experience in a fast-paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.)
• Strong track record in operations management, process improvement, and staff development
• Confident decision-maker with excellent communication and execution skills
• Agile, systems-thinker who thrives in solving day-to-day operational challenges
• Computer-proficient; able to multitask in fast-paced settings
• Passionate about creating impact through organized, efficient, people-first leadership