Clinic Operations Lead (Manila) | Onsite

TASQ; Manila; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

TASQ in Manila seeks a Clinic Operations Leader to streamline workflows, coach a diverse team, and drive performance in a fast-paced healthcare setting.

The role focuses on translating goals into actionable initiatives, monitoring metrics, and delivering consistent, high-quality patient care through organized, people-first leadership.

Qualifications

• Graduate of any 4-year course.
• 4+ years of leadership experience in fast-paced service or healthcare settings.
• Strong track record in operations management, process improvement, and staff development.
• Confident decision-maker with excellent communication and execution skills.
• Agile, systems-thinker who thrives in solving day-to-day operational challenges.
• Computer-proficient; able to multitask in fast-paced settings.

Responsibilities

• Streamline and optimize daily clinic workflows for maximum productivity and quality.
• Translate organizational goals into actionable initiatives that improve clinic performance.
• Analyze data, anticipate problems, and implement solutions fast.
• Lead by example: coach, manage, and elevate a diverse clinic team.
• Handle staff concerns with decisiveness, empathy, and professionalism.
• Ensure performance metrics are met through consistent follow-through and support.
• Set the tone for a warm, efficient, and responsive clinic experience.

Skills

Leadership

Operations Management

Process Improvement

Staff Development

Communication

Decision-Making

Agile / Systems-thinking

Multitasking

MS Office

Education

4-year degree

Tools

MS Office Suite

CRM software

Job description

Work Location:100% Onsite (Manila)

Schedule:Clinic operates 7 days a week (Day off schedules - Rotational)

Responsibilities:

• Streamline and optimize daily clinic workflows for maximum productivity and quality.
• Translate organizational goals into actionable initiatives that improve clinic performance.
• Analyze data, anticipate problems, and implement solutions fast.
• Lead by example: coach, manage, and elevate a diverse clinic team.
• Handle staff concerns with decisiveness, empathy, and professionalism.
• Ensure performance metrics are met through consistent follow-through and support.
• Set the tone for a warm, efficient, and responsive clinic experience.

Requirements:

• Graduate of any 4-year course
• 4+ years of leadership experience in a fast-paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.)
• Strong track record in operations management, process improvement, and staff development
• Confident decision-maker with excellent communication and execution skills
• Agile, systems-thinker who thrives in solving day-to-day operational challenges
• Computer-proficient; able to multitask in fast-paced settings
• Passionate about creating impact through organized, efficient, people-first leadership