Clinic Operations Lead (Robinsons Tagum) | Onsite

TASQ; Hijo; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

TASQ seeks a Clinic Operations Leader for 100% onsite role at Robinsons Tagum. The role requires guiding daily workflows, driving performance, and coaching a diverse team in a fast-paced healthcare setting.

You will translate goals into actionable initiatives, analyze data, and address staff concerns with professionalism. Strong process-improvement skills and effective communication are essential.

Qualifications

• 4+ years of leadership experience in fast-paced service or healthcare.
• Graduate of any 4-year course.
• Strong track record in operations management and process improvement.
• Excellent communication, decisiveness, and execution skills.
• Agile thinker with a systems-based approach.
• Computer-proficient with multitasking ability.
• People-first leadership with focus on staff development.

Responsibilities

• Streamline and optimize daily clinic workflows for productivity and quality.
• Translate organizational goals into actionable initiatives to improve clinic performance.
• Analyze data, anticipate problems, and implement solutions quickly.
• Lead by example: coach, manage, and elevate a diverse clinic team.
• Handle staff concerns with decisiveness, empathy, and professionalism.
• Ensure performance metrics are met through follow-through and support.
• Set a tone for a warm, efficient, and responsive clinic experience.

Skills

Leadership

Communication

Execution

Agile thinking

Process improvement

Staff development

Data interpretation

Education

4-year degree

Tools

MS Office

Job description

Work Location:100% Onsite (Robinsons Tagum)

Schedule:Clinic operates 7 days a week (Day off schedules - Rotational)

Responsibilities:

• Streamline and optimize daily clinic workflows for maximum productivity and quality.
• Translate organizational goals into actionable initiatives that improve clinic performance.
• Analyze data, anticipate problems, and implement solutions fast.
• Lead by example: coach, manage, and elevate a diverse clinic team.
• Handle staff concerns with decisiveness, empathy, and professionalism.
• Ensure performance metrics are met through consistent follow-through and support.
• Set the tone for a warm, efficient, and responsive clinic experience.

Requirements:

• Graduate of any 4-year course
• 4+ years of leadership experience in a fast-paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.)
• Strong track record in operations management, process improvement, and staff development
• Confident decision-maker with excellent communication and execution skills
• Agile, systems-thinker who thrives in solving day-to-day operational challenges
• Computer-proficient; able to multitask in fast-paced settings
• Passionate about creating impact through organized, efficient, people-first leadership