Clinic Operations Lead

AIA Shared Services; Santa Rosa; On-site; PHP 357,000 - 580,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

MediCard Phils., Inc. is a leading health maintenance organization and operates many clinics nationwide. This vacancy seeks a dynamic supervisor to oversee clinic staff, ensure timely service to patients, and coordinate with doctors on daily schedules.

The role emphasizes training, performance evaluation, and collaboration with Clinic Heads, with equal emphasis on accuracy, process adherence, and patient care. Applicants should have supervisory experience and appropriate health-care education.

Qualifications

• Graduate of a 4-year course, preferably BS Nursing, Med Tech, or Rad Tech and board passer.
• At least 1 year work experience in supervisory role.
• Average verbal and written communications, with initiative, organized and with patience. Skilled in admin works.

Responsibilities

• Daily monitoring of attendance and ensures fast and efficient delivery of service to patients.
• Coordinates with doctors and dentists regarding daily attendance and changes in their schedule.
• Collates and reviews all reports of subordinates prior to submission to Senior Supervisor.
• Ensures the availability of accurate and timely results.
• In-Charge of training of new staff on clinic SOP and use of clinic management system.
• Perform re-training and coaching of existing staff regularly or as needed.
• In-Charge of doing performance evaluation of subordinates for submission to senior supervisor.
• Coordinates with other Clinic Heads for endorsements as needed.
• Attends department meetings with other Clinic Heads and other meetings as required.
• Coordinates with suppliers of clinic machine/equipment for issues encountered as needed.
• Render overtime when necessary after regular hours or during non-working days due to workload.
• Perform Root Cause Analysis and corrective actions for NFC/NCs or complaints involving subordinates.

Skills

Supervisory experience

Verbal communication

Written communication

Initiative

Organization

Administrative skills

Education

BS Nursing

Med Tech

Rad Tech

Board passer

Job description

MediCard Phils., Inc. is a leading health maintenance organization and operates many clinics nationwide. This vacancy seeks a dynamic supervisor to oversee clinic staff, ensure timely service to patients, and coordinate with doctors on daily schedules.

The role emphasizes training, performance evaluation, and collaboration with Clinic Heads, with equal emphasis on accuracy, process adherence, and patient care. Applicants should have supervisory experience and appropriate health-care education.