Clinic Manager/Officer-In-Charge

Physicians Diagnostic Services Center Inc.; Philippines; On-site; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Company Christmas gift

Paid training

Job summary

Physicians Diagnostic Services Center Inc. is seeking an experienced Clinic Manager to oversee daily operations, ensure high-quality patient care, and lead a team in a diagnostic environment.

You will implement policies, maintain regulatory compliance, manage PEME workflows for overseas workers, and drive service improvements while coordinating recruitment and staff training to meet client expectations. This role focuses on operational excellence and patient satisfaction.

Qualifications

• Bachelor's degree in a healthcare-related field.
• 2–10 years of healthcare management experience.
• At least 2 years in a leadership role within a clinic, diagnostic center, occupational health facility, or PEME clinic.
• Experience with OFW pre-employment medical examination services is highly preferred.
• Experience with regulatory compliance, accreditation processes, and healthcare operations.
• Strong understanding of PEME workflows and occupational health standards.
• Knowledge of healthcare regulations, quality management systems, and patient privacy requirements.

Responsibilities

• Direct and oversee daily clinic operations to ensure efficient patient flow and service delivery.
• Develop and implement operational policies, procedures, and quality standards; monitor performance.
• Lead continuous process improvement initiatives to enhance efficiency and service quality.
• Ensure compliance with regulations, accreditation requirements, and healthcare standards.
• Maintain readiness for inspections, audits, and accreditation reviews; ensure confidentiality of patient information.
• Oversee PEME processes for overseas workers and timely medical examinations and reports.
• Ensure accurate scheduling and efficient management of high-volume applicant processing.
• Monitor turnaround times and service standards; promote professionalism and patient-centered service.
• Manage staffing, scheduling, and workforce planning; build relationships with recruitment agencies.
• Address client concerns; identify opportunities to expand clinic services and improve customer satisfaction.
• Participate in strategic planning and business growth; establish and monitor quality assurance programs.
• Review incident reports and operational challenges; drive continuous improvement of service delivery.

Skills

Leadership

Customer Service

Inventory Management

Staff Training

Budgeting

Menu Design

Conflict Resolution

Time Management

Operational Efficiency

Education

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Medical Technology, Public Health, or a related field

Job description

Physicians Diagnostic Services Center Inc.

Job Description

About the role

We are looking for an experienced and dynamic Clinic Manager to oversee the daily operations of our healthcare facility and ensure the delivery of efficient, high-quality patient care. The ideal candidate is a strong leader with extensive experience in healthcare management, regulatory compliance, and clinic operations, preferably within a diagnostic center, occupational health facility, or Pre-Employment Medical Examination (PEME) clinic.

Key responsibilities

Direct and oversee daily clinic operations to ensure efficient patient flow and service delivery.

Develop and implement operational policies, procedures, and quality standards. Monitor clinic performance, productivity, turnaround times, and patient satisfaction.

Lead continuous process improvement initiatives to enhance efficiency and service quality.
Ensure compliance with all applicable regulations, accreditation requirements, and healthcare standards.

Maintain clinic readiness for inspections, audits, and accreditation reviews. Ensure proper documentation, record management, and confidentiality of patient information.

Oversee all PEME processes for overseas workers, ensuring timely completion of medical examinations and reports.

Ensure accurate scheduling and efficient management of high-volume applicant processing.

Monitor turnaround times and service standards to meet client expectations. Promote a culture of professionalism, accountability, and patient-centered service.

Manage staffing requirements, scheduling, and workforce planning. Build and maintain strong relationships with recruitment agencies.

Address client concerns and resolve service-related issues promptly. Identify opportunities to expand clinic services and improve customer satisfaction.

Participate in strategic planning and business growth initiatives.
Establish and monitor quality assurance programs.

Review incident reports, complaints, and operational challenges.

Ensure continuous improvement of service delivery and patient experience.

About you

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Medical Technology, Public Health, or a related field

Minimum of 2–10 years of healthcare management experience

At least 2 years in a leadership or senior management role within a clinic, diagnostic center, occupational health facility, or PEME clinic

Demonstrated experience managing OFW pre-employment medical examination services is highly preferred

Experience handling regulatory compliance, accreditation processes, and healthcare operations

Strong understanding of PEME workflows and occupational health standards

Knowledge of healthcare regulations, quality management systems, and patient privacy requirements

Familiarity with medical records operations

Understanding of client relationship management and healthcare business operations

Company Christmas gift

Paid training

Requirements

Leadership Customer Service Inventory Management Staff Training Budgeting Menu Design Conflict Resolution Time Management Operational Efficiency

HR Manager Physicians Diagnostic Services Center Inc.