Client Success Supervisor - Onboarding & Account Mgmt

Satellite Office; Pasig; On-site; PHP 279,000 - 446,400; Full time

Job summary

Satellite Office in Metro Manila, Pasig, is hiring an experienced Account Management Coordinator. This role involves strengthening client relationships, onboarding new hires, and collaborating on account setups. Ideal candidates should have a Bachelor's Degree and over two years of experience in account management. Proficient skills in Microsoft and Google applications are required. The position requires proactive communication, strong time management, and attention to detail. This is an opportunity to work with dynamic clients and contribute to strategic initiatives.

Qualifications

• 2+ years of experience in client/account management and new hire onboarding.
• Background in IT procurement and inventory management is a plus but not required.
• Experience with Australian businesses is beneficial.

Responsibilities

• Strengthen rapport with clients and accomplish client requests.
• Conduct onboarding for new hires and nurture long-term relationships.
• Participate in account setup with clients for IT and branding.

Skills

Strong communication skills (written and spoken)

Proactive, resourceful, self-motivated

High service orientation

Excellent time management skills

Attention to detail

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Google Docs

Google Sheets

Google Mail

Google Calendar

Job description

Satellite Office in Metro Manila, Pasig, is hiring an experienced Account Management Coordinator. This role involves strengthening client relationships, onboarding new hires, and collaborating on account setups. Ideal candidates should have a Bachelor's Degree and over two years of experience in account management. Proficient skills in Microsoft and Google applications are required. The position requires proactive communication, strong time management, and attention to detail. This is an opportunity to work with dynamic clients and contribute to strategic initiatives.