Client Success Supervisor: Account Management & Onboarding

Satellite Office; Taguig; On-site; PHP 334,800 - 558,000; Full time

Job summary

Satellite Office in Taguig is seeking an experienced Account Management Coordinator to support client relationships and new hires. Key responsibilities include enhancing client rapport, overseeing onboarding, and managing account setups. Ideal candidates have a Bachelor's Degree and 2+ years in account management with strong communication and organizational skills. Familiarity with Australian businesses is beneficial, and proficiency in Microsoft and Google applications is required. Join a dynamic team focused on delivering excellent service.

Qualifications

• At least 2 years of experience in client/account management and onboarding.
• Experience with Australian businesses is beneficial.
• Background in IT procurement and inventory management preferred.

Responsibilities

• Strengthen rapport with clients and address their requests professionally.
• Conduct onboarding for new hires and maintain client and staff relationships.
• Participate in client account setups and IT configurations.

Skills

Proactive

Strong communication skills

High service orientation

Time management

Attention to detail

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Google Docs

Google Sheets

Google Mail

Google Calendar

Job description

Satellite Office in Taguig is seeking an experienced Account Management Coordinator to support client relationships and new hires. Key responsibilities include enhancing client rapport, overseeing onboarding, and managing account setups. Ideal candidates have a Bachelor's Degree and 2+ years in account management with strong communication and organizational skills. Familiarity with Australian businesses is beneficial, and proficiency in Microsoft and Google applications is required. Join a dynamic team focused on delivering excellent service.