Client Success & Sales Support Specialist

ECLARO; Metro Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive compensation package with performance incentives

Meal and other allowances

Medical coverage for employees and dependents

Dental coverage for employees

Skills enhancement through trainings

Job summary

ECLARO in Metro Manila is seeking a highly motivated Customer Support Representative to provide exceptional service by handling inquiries and resolving issues.

The ideal candidate will have 1-2 years of BPO experience, strong communication skills, and knowledge in Microsoft tools. This role offers a competitive compensation package, including performance incentives, medical coverage, and skills enhancement programs.

Qualifications

• 1-2 years BPO experience.
• Must be assertive, persistent, and result-oriented with team collaboration skills.
• Able to work non-traditional hours including weekends and holidays.

Responsibilities

• Provide exceptional service by handling inquiries and resolving issues.
• Identify opportunities and develop account strategies.
• Communicate brand position and build rapport with customers.
• Quote prices and prepare sales order forms using web tools.

Skills

Excellent communication and phone skills

Ability to think and react to situations

Experience in sales and client account management

Knowledgeable in Microsoft Word, Excel, and Power Point

Education

Bachelor's Degree or completed 2 years in college

Job description

ECLARO in Metro Manila is seeking a highly motivated Customer Support Representative to provide exceptional service by handling inquiries and resolving issues.

The ideal candidate will have 1-2 years of BPO experience, strong communication skills, and knowledge in Microsoft tools. This role offers a competitive compensation package, including performance incentives, medical coverage, and skills enhancement programs.