Client Solutions Consultant - Data & Analytics

MicroSourcing; Parañaque; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Job summary

MicroSourcing is hiring a Client Solutions Consultant - Data & Analytics for a remote night-shift role based in Parañaque, Philippines. You will serve as the Data & Analytics SME in client discovery, guiding implementations and dashboard validations for new partnerships.

You will coordinate with cross-functional teams, define data requirements, and support post-launch advisory on data quality and reporting.

Qualifications

• Bachelor's degree in a data-related field or equivalent experience.
• 3-5 years of professional experience in data analysis, reporting, BI, or data operations within a BPO environment.

Responsibilities

• Serve as the Data & Analytics SME during client discovery conversations.
• Lead implementations, onboarding activities, workflow configurations, quality-control design, and dashboard validations for new partnerships.
• Coordinate across clients, delivery centers, recruiting, sales, and account management teams to manage implementation plans, risks, and timelines.
• Partner with delivery center recruiting and operations to define job roles, evaluate candidates, interview applicants, and support delivery training.
• Provide post-launch advisory support, investigate data quality, dashboard or reporting issues, and recommend corrective actions.

Skills

Data analytics

SQL

Power BI

Tableau

Looker

Excel/Google Sheets

Data governance

Storytelling with data

Education

Bachelor's degree in Data Analytics / CS / IS

Tools

Power BI

Tableau

Looker

Excel/Sheets

SQL client tools

Job description

Discover your 100% YOU with MicroSourcing!Position: Client Solutions Consultant - Data & AnalyticsLocation: Aseana, Parañaque CityWork setup & shift: Remote| Night ShiftWhy join MicroSourcing?You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your RoleAs a Client Solutions Consultant - Data & Analytics,

• Serve as the Data & Analytics subject matter expert during prospective and existing client discovery conversations.
• Lead implementations, onboarding activities, workflow configurations, quality-control design, and dashboard validations for new partnerships.
• Coordinate across clients, delivery centers, recruiting, sales, and account management teams to manage implementation plans, risks, and timelines.
• Partner with delivery center recruiting and operations to define job roles, evaluate candidates, interview applicants, and support delivery team training.
• Provide post-launch advisory support, investigate complex data quality, dashboard, or reporting issues, and recommend corrective actions.

What You NeedNon-negotiables

• Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Business, or a related field.
• 3-5 years of professional experience in data analysis, reporting, business intelligence, or data operations in a BPO environment.
• End-to-end analytics expertise: requirements definition, data sourcing, cleansing, validation, transformation, visualization, and storytelling.
• Proficiency in Excel/Google Sheets, SQL, database querying, BI platforms (Power BI, Tableau, Looker), and data governance controls.
• Ability to work independently and collaborate across geographically dispersed teams during 8:30 a.m. to 5:30 p.m. Eastern Time.

Preferred Skills/expertise

• Experience in client implementations, onboarding, analytics discovery, solutions design, process transitions, or pre-sales discussions.
• Prior leadership experience as an analytics lead, business intelligence lead, reporting lead, data operations lead, or supervisor.
• Experience with process optimization, reporting automation, API integrations, RPA, or AI-enabled analytics technologies.
• Ability to create data dictionaries, source-to-report documentation, validation procedures, analytical methods, and dashboards.
• Relevant certifications in business intelligence, analytics, cloud data platforms, or data management disciplines.

About MicroSourcingWith over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.Our commitment to 100% YOUMicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!For more information, visit https://www.microsourcing.com/

• Terms & conditions apply