Data & Analytics

MicroSourcing; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Healthcare from day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Company events

Job summary

MicroSourcing is seeking a Client Solutions Consultant - Data & Analytics to serve as the data SME in client discovery conversations and to lead implementations and dashboard validations for new partnerships. The role collaborates with delivery centers, recruiting, sales, and account teams to manage plans, timelines, and risks.

Excellent data storytelling and governance are essential. The candidate should have 3–5 years in data analytics within a BPO environment, strong BI skills (Power BI,

Qualifications

• Bachelor's degree in a data-related field.
• 3–5 years of experience in data analysis, reporting, BI, or data operations in a BPO.
• End-to-end analytics: requirements, sourcing, cleansing, validation, transformation, visualization, storytelling.

Responsibilities

• Serve as the Data & Analytics SME during client discovery conversations.
• Lead implementations, onboarding, workflow configurations, QC design, and dashboard validations for new partnerships.
• Coordinate with clients, delivery centers, recruiting, sales, and account management to manage plans, risks, and timelines.
• Partner with delivery center recruiting and operations to define roles, interview applicants, and support training.
• Provide post-launch advisory, investigate data quality issues, and recommend corrective actions.

Skills

Data analysis

Business intelligence

SQL

Power BI

Tableau

Looker

Excel

Data governance

Collaboration

Education

Bachelor's degree in Data Analytics/Statistics/CS/IS/Business

Tools

Power BI

Tableau

Looker

SQL

Excel

Job description

Discover your 100% YOU with MicroSourcing!

Position: Client Solutions Consultant - Data & Analytics

Location: Aseana, Parañaque City

Work setup & shift: Remote| Night Shift

Why join MicroSourcing?

you'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

• Serve as the Data & Analytics subject matter expert during prospective and existing client discovery conversations.
• Lead implementations, onboarding activities, workflow configurations, quality-control design, and dashboard validations for new partnerships.
• Coordinate across clients, delivery centers, recruiting, sales, and account management teams to manage implementation plans, risks, and timelines.
• Partner with delivery center recruiting and operations to define job roles, evaluate candidates, interview applicants, and support delivery team training.
• Provide post-launch advisory support, investigate complex data quality, dashboard, or reporting issues, and recommend corrective actions.

What You Need

Non-negotiables

• Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Business, or a related field.
• 3-5 years of professional experience in data analysis, reporting, business intelligence, or data operations in a BPO environment.
• End-to-end analytics expertise: requirements definition, data sourcing, cleansing, validation, transformation, visualization, and storytelling.
• Proficiency in Excel/Google Sheets, SQL, database querying, BI platforms (Power BI, Tableau, Looker), and data governance controls.
• Ability to work independently and collaborate across geographically dispersed teams during 8:30 a.m. to 5:30 p.m. Eastern Time.

Preferred Skills/expertise

• Experience in client implementations, onboarding, analytics discovery, solutions design, process transitions, or pre-sales discussions.
• Prior leadership experience as an analytics lead, business intelligence lead, reporting lead, data operations lead, or supervisor.
• Experience with process optimization, reporting automation, API integrations, RPA, or AI-enabled analytics technologies.
• Ability to create data dictionaries, source-to-report documentation, validation procedures, analytical methods, and dashboards.
• Relevant certifications in business intelligence, analytics, cloud data platforms, or data management disciplines.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply