Client Solutions Advisor — Workstation Expert

30098 FactSet Philippines, Inc.; Manila; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Health, life, and disability insurance

Retirement savings plans

Paid time off and wellness days

Job summary

FactSet Philippines, Inc. is seeking a proactive Client & User Support team member to assist a diverse client base using the FactSet workstation and Excel. You'll follow procedures to maintain quality, collaborate across groups, and help clients analyze financial information.

The role emphasizes independent thinking, strong problem-solving, and a willingness to adapt to a shifting schedule, with a start date aimed for October 2026. Training and ongoing development are provided.

Qualifications

• Fluent English communication and strong analytical abilities.
• Ability to solve complex financial queries and research effectively.
• Highly organized with proactive work habits.
• Interest or experience in financial markets is a plus.
• Willing to start by Oct 2026 and adapt to a shifting schedule.

Responsibilities

• Support clients using the FactSet workstation and Excel.
• Follow procedures to maintain high quality client support.
• Collaborate with Client Solutions, Sales, and Product Development.
• Achieve targets and participate in training sessions.
• Stay up to date with market trends and product offerings.
• Respond via telephone, email, and messaging channels.

Skills

English fluency

Analytical thinking

Problem solving

Organized

Independent worker

Self-motivated

Team player

Flexible schedule

Education

Bachelor's degree in Finance or Business

Job description

FactSet Philippines, Inc. is seeking a proactive Client & User Support team member to assist a diverse client base using the FactSet workstation and Excel. You'll follow procedures to maintain quality, collaborate across groups, and help clients analyze financial information.

The role emphasizes independent thinking, strong problem-solving, and a willingness to adapt to a shifting schedule, with a start date aimed for October 2026. Training and ongoing development are provided.