Client Services & Events Coordinator (Remote)

IQVIA

Taguig

On-site

PHP 600,000 - 800,000

Full time

5 days ago

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Job summary

IQVIA Manila is seeking a Manila Speaker Bureau Logistics Planner to coordinate all aspects of meeting logistics for US-facing clients, including venue, catering and AV, while ensuring compliance and on-time delivery. You will collaborate with a core team of planners, manage tasks within SLA, and communicate with vendors.

A Bachelor’s degree and 2+ years events or customer service experience are required, with readiness to work US hours.

Qualifications

2+ years of (events) planning, and/or customer service experience or equivalent.
Experience catering to US clients, preferably in a phone-based Customer Service role.
Events or meeting planning experience is preferred.
Pharma Industry experience is a plus.
Familiarity with US cultural norms and practices.
Bachelor's Degree required and proficiency with MS Office.
Knowledge in SharePoint, Salesforce and Smartsheet preferred.
Proficiency with phone systems such as Twilio and CRM software.

Responsibilities

Collaborate as an integral part of the client Core Team supporting logistics.
Coordinate planning and delivery of meeting logistics within client rules and budget.
Secure venue bookings and ensure venue compliance per SOP.
Plan and confirm Food & Beverage needs for attendees and speakers.
Review and secure audio-visual needs for meetings.
Coordinate venue, food/beverage, and AV confirmation with planners and vendors.