Client Services Associate – Bank Operations

BDO Unibank; Pagas; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, foreign exchange, remittances, and related transactions in line with bank standards.

The role emphasizes accurate processing, customer service, and compliance with policies; onsite work at Robinsons Townville - Cabanatuan. A Bachelor’s degree is required, with 1 year of branch operations experience preferred, and strong communication skills.

Qualifications

• Bachelor’s degree relevant to the job (preferably Business).
• At least 1 year experience in branch operations is preferred, fresh graduates considered.
• Requires clear and effective communication.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients; may include promoting bank products and services.
• Performs other duties as required.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Business course preferred

Job description

BDO Unibank, Inc. in the Philippines is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, foreign exchange, remittances, and related transactions in line with bank standards.

The role emphasizes accurate processing, customer service, and compliance with policies; onsite work at Robinsons Townville - Cabanatuan. A Bachelor’s degree is required, with 1 year of branch operations experience preferred, and strong communication skills.