Client Service Associate — Onsite Banking & Customer Experience

BDO Unibank; San Fernando; On-site; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank, Inc. seeks a Client Service Associate to process over-the-counter deposits, withdrawals, payments, foreign exchange, remittances and related transactions with accuracy and timeliness.

The role emphasizes customer service, compliance with bank standards, and potential product promotion. Onsite work is required in Pampanga area, with duties evolving as needed to support branch operations.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least one year experience in branch operations; fresh graduates considered.
• Required skill: communicates clearly and effectively.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to clients; may promote bank products and services
• Performs other duties as required and ensures compliance with bank policies

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. seeks a Client Service Associate to process over-the-counter deposits, withdrawals, payments, foreign exchange, remittances and related transactions with accuracy and timeliness.

The role emphasizes customer service, compliance with bank standards, and potential product promotion. Onsite work is required in Pampanga area, with duties evolving as needed to support branch operations.