Bank Client Service Associate — Transactions & Customer Care

BDO Unibank; Gapan; On-site; PHP 167,000 - 234,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle deposits, withdrawals, payments, foreign exchange, remittances, and related transactions with accuracy and timeliness. The role emphasizes adherence to bank standards and customer‑focused service.

Onsite work in Nueva Ecija is required. The candidate should have a relevant degree and strong communication skills, with at least one year in branch operations or fresh graduates welcome.

Qualifications

• Bachelor's degree relevant to the job (Business preferred).
• At least 1 year of experience in branch operations; open to fresh graduates.
• Strong communication skills and the ability to interact clearly with customers.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service and may promote bank products and services.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Clear communication

Education

Bachelor's degree (Business preferred)

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to handle deposits, withdrawals, payments, foreign exchange, remittances, and related transactions with accuracy and timeliness. The role emphasizes adherence to bank standards and customer‑focused service.

Onsite work in Nueva Ecija is required. The candidate should have a relevant degree and strong communication skills, with at least one year in branch operations or fresh graduates welcome.