Banking Operations Associate – Customer & Transactions

BDO Unibank; Urdaneta; Hybrid; PHP 240,000 - 420,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines seeks a Branch Operations Associate to handle over-the-counter deposits, withdrawals, remittances, and related transactions with accuracy and timeliness.

The role emphasizes customer service, policy compliance, and effective communication, requiring a bachelor’s degree and willingness to work onsite at Pangasinan-Natividad Branch. Fresh graduates welcome.

Qualifications

• Bachelor’s degree required; preferably Business.
• 1 year experience in branch operations or fresh graduates accepted.
• Proficiency in computers and business applications.
• Strong oral and written communication.
• Interpersonal and people management skills.
• Good numeracy and problem-solving abilities.
• Willing to work onsite in Pangasinan-Natividad Branch.

Responsibilities

• Performs start and end of day banking activities per procedures.
• Provides customer service and promotes bank products and services.
• Ensures compliance with bank policies and regulatory requirements.
• Performs other duties as required.

Skills

Communication skills

Interpersonal skills

Problem solving

Numerical skills

Computer proficiency

Education

Bachelor’s degree in Business or related field

Tools

MS Office

Banking software

Job description

BDO Unibank, Inc. in the Philippines seeks a Branch Operations Associate to handle over-the-counter deposits, withdrawals, remittances, and related transactions with accuracy and timeliness.

The role emphasizes customer service, policy compliance, and effective communication, requiring a bachelor’s degree and willingness to work onsite at Pangasinan-Natividad Branch. Fresh graduates welcome.