Client Service Associate - Dumaguete Branch

BDO Unibank; Lapu-Lapu; On-site; PHP 201,000 - 312,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to deliver accurate and timely over-the-counter banking transactions, including cash and check deposits, withdrawals, payments, and currency exchanges. The role focuses on reliability, efficiency, and customer service within our branch network.

The successful candidate will work with banking facilities, comply with policies, and contribute to promoting Bank products and services while handling multiple tasks under pressure.

Qualifications

• Completion of a Bachelor’s degree, preferably in a Business course; Fresh graduates are welcome to apply.
• Banking experience is an advantage.

Responsibilities

• Process start and end of day banking activities.
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
• Provide appropriate customer service to clients of the Bank and promote Bank’s products and services.
• Performs all other tasks that may be required from time to time

Skills

Computer skills

Communication skills

Problem solving

Multitasking under pressure

Education

Bachelor’s degree

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over‑the‑counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and other miscellaneous transactions.

Key Responsibilities

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Qualifications

• Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Required Skills

• Proficient in computer and business applications
• Effective oral and written communication skills
• Good problem solving and numerical skills
• Ability to multitask and can work well under pressure