Client Service Associate-Pool

BDO Unibank; Parañaque; On-site; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank is seeking a Client Service Associate to process over-the-counter transactions accurately and efficiently, including deposits, withdrawals, remittances, and payments, in line with bank standards.

The role emphasizes customer service, product promotion, and adherence to regulatory requirements, with onsite work in Bicutan/Sucat Area. Fresh graduates are welcome if qualified. A degree in business is preferred.

Qualifications

• Bachelor’s degree relevant to the job (preferably Business)
• At least 1 year experience in branch operations, open to fresh graduates
• Requires clear and effective communication
• Will be onsite in Bicutan/Sucat Area

Responsibilities

• Perform start and end of day banking activities per approved processes
• Provide appropriate customer service and promote bank products/services
• Perform other duties as required
• Ensure compliance with bank policies and regulatory requirements

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Business Unit: Branch Banking Group

Department:

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• - Performs start and end of day banking activities in line with approved processes and standards
• - Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• - Performs other duties that may be required from time to time
• - Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• - Bachelor’s degree relevant to the job, preferably Business course
• - Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• - Required Skill: Communicates clearly and effectively
• - Willing to work onsite in Bicutan/Sucat Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.